Content And Support Manager
I manage content creation, directing the entire process of content creation for the City of Mist line:- Provide art direction for illustrators- Manage writing, editing, and proofreading of writing assignments- Supervise graphic design and layout- Establish the line's online presence, maintaining promotional and marketing channels across multiple platformsI head customer support and fulfillment for City of Mist:- Handle customer support and success for Son of Oak Game Studio across all platforms - on our social media (Facebook, Discord, etc.), on our sales channels (cityofmist.co, DriveThruRPG.com, Amazon), as well as on crowdfunding and fulfillment channels (Kickstarter, BackerKit)- Establish working relations and day-to-day activity with fulfillment centers and delivery services- Manage fulfillment and shipping through all sales channels