Restaurant Manager, Bartender
Current• Coached new servers on up-selling strategies and improved customer service quality, leading to an increase in revenue since 2017.• Conducted interviews, oversaw the hiring process, and ran staff training for 50+ employees.• Ensuring incoming staff complies with company policy.• Encouraged a positive and collaborative environment for front and back-of-house workers, decreasing staff turnover. • Schedule and direct staff in daily work assignments to maximize… Show more • Coached new servers on up-selling strategies and improved customer service quality, leading to an increase in revenue since 2017.• Conducted interviews, oversaw the hiring process, and ran staff training for 50+ employees.• Ensuring incoming staff complies with company policy.• Encouraged a positive and collaborative environment for front and back-of-house workers, decreasing staff turnover. • Schedule and direct staff in daily work assignments to maximize productivity.• Conduct daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Show less