I’m a highly-productive dependable professional with 12 years of experience helping companies streamline their administrative procedures and providing exceptional customer service to internal and external corporate clients. Over the course of my career, I have repeatedly been recognized for my dedication to exceed expectations and demonstrate excellence in all aspects of my work. A brief summary of my roles include:◆Maintain a processional and close relationship with clients, discussing project decisions, goals, and requirements.◆Spearheaded high-volume administrative caseload and contract administration for Tesla Energy.◆Ran office operations at Legend Solar with full responsibility for budgets, inventory, trade show planning, administrative procedures, and new hire on-boarding and training.◆Delivered exceptional customer service and consistently exceeded quality, customer satisfaction, and performance KPIs while managing customer experience at eBay.◆Executed key clerical assignments supporting insurance operations and the execution of an engineering project at an oil refinery.Don’t hesitate to connect with me if you are currently recruiting for a proactive individual with strong administrative and organizational skills.
Listed skills include Call Centers, Customer Service, Customer Experience, Customer Retention, and 15 others.