Sharee Dorsey Email & Phone Number

Rancho Cucamonga, CA, US

San Francisco Bay Area

• Manage business processes and conduct 8-12 daily interviews with diverse clients to determine eligibility for 3 government assistance programs.
• Increased program participation and community engagement by 44% through delivering presentations at Probation Department and Sheriff’s Office Early Release programs.
• Built strategic plans to increase dual program enrollment and employee productivity by 30%.
• Pioneered first contact resolution pilot program, resulting in new process of handling client cases via phone.
• Implement legal criteria to establish client eligibility, referrals, and recommendations; update case records and maintain 4 reports aligned with state/federal rules and regulations.
• Analyze numerous client documents, including tax returns, court documents, payment verification, and employment paperwork to expedite case processing.

San Francisco Bay Area

• Administered and managed program and goal progress for 20+ transitional-aged youth cases per quarter.
• Liaised with 10+ company executives, vendors, recruiting firms, and educational and professional institutions to promote services, resulting in employing 20+ students/quarter.
• Communicated Department of Labor policies to educate community partners, ensuring federal compliance.

San Francisco Bay Area

• Developed curriculum and managed job, education, and assistance programs for 260 affordable housing units; created employment achievement plans for at risk youth.
• Provided 364 residents with service referrals for move-in/move-out orientations and 14-day notices.
• Established partnerships with 13 non-profits and local businesses to provide sponsorship and promote services.

San Francisco Bay Area

• Developed criteria for property conditions to collect data through field observations.
• Researched and assessed zoning and city general plans for development.
• Compiled and updated Geographical Informational Systems database to include proposed buildings for acquisition.

San Francisco Bay Area

• Compiled AHP and MHP books for submission to various banks and investors; developed “green guides” for 9 counties.
• Reduced expenses by studying energy meters and generating recommendations to cut water-use.
• Researched district supervisors in each California region to submit for federal funding.

San Francisco Bay Area

• Performed clerical and record keeping duties, including executing arithmetical computations.
• Learned laws, regulations, policies, practices, and techniques on evidence storage and record keeping.
• Maintained cite books, suspense files, and holds from other jurisdictions; utilized microfiche records.
• Queried confidential law enforcement database; completed data input, queries, analysis, and tracking.

Bachelor Of Arts - Ba, Urban Studies And Planning; Housing And Transportation

Associate Of Arts - Aa, Liberal Arts