Sha'Ree Grant Email & Phone Number

Kansas, United States

• Authored, designed, and produced organizational Standard Operating procedures, policies, laws,standards, and regulations and interpret as well as explain them to guarantee that allpractices are in compliance with labor and employment regulations.• Bolstered recruitment efforts using competitive strategies, and effective communication.• Supervised a team of 10+ clerical personnel supporting 100+ employees.• Prepared and maintain employment records related to events such as evaluations, retirements,awards, or promotions, using human resources management system software resulting in a65% improvement rate in overdue reports.• Streamlined, modernized, and transitioned informative technology systems and databases byeffectively assessing small and large scale implications and needs, research, source andimplement viable alternatives.• Perform iPERMS/SIDPERS document review and input to guarantee 100% accuracy andconsistency in the work product.• Manage an average of 4 soldiers and research, process, and track 150 record reviews per year,including incoming referrals with 100% accuracy.• Supervised the collection of 35 urinalysis samples a month, correctly packaged, and submittedthem to a lab for processing resulting in 0 rejections.

Kansas, United States

• Prepared vehicles for movement/shipment by air, rail, and vessel, resulting in the efficientdelivery of products critical to customer satisfaction, the success of individual businesses, andthe urban and global economies.• Operated heavy equipment worth $300,000 in compliance with safety policies andprocedures, resulting in excellent safety ratings.• Organized and established a highly accident-free facility by checking proper loading andunloading cargo on vehicles and trailers, reducing the minor and major accident rate by 54%and 75% in the department.• Trained employees in modern-day inventory control techniques and time management,resulting in consistently praises by upper management for the quality and timeliness ofreports, attention to detail, delivery, and exemplary leadership.• Supervised six personnel to guarantee positive interaction with customers by validatingcustomer information, payment, and condition of goods.• Created an in-depth pregnancy guide with all the policies and procedures that helped managelegal risk and outline benefits and opportunities needed by the company workers resulting inimproved workforce morale, worker retention, and job satisfaction.

Lenexa, Kansas, United States

• Participated in Kaizen that decreased denials of POC medical request forms by 100%.• Demonstrated a strong record of accomplishment for working collaboratively on cross functional and cross-culture teams.• Communicated effectively using customer-friendly and appropriate language, explain customerbills and payment issues, and handle billing disputes while remaining consistent with thecompany standards.• Sustained 90%+ or better metrics, including time management, handling time, andproductivity.• Handled 100+ customer interactions daily, including signing up new customers, retrievingcustomer data, presenting relevant product information, and canceling services earning acommendation for the highest quality scores and consistent delivery of empathetic care.• Tracked trends in customer feedback and collaborate with management to determine the rootcause of issues while complying with HIPAA standards in all patient documentation andinteractions.

Kansas City, Kansas, United States

• Reviewed treatment sheets for completeness, while guaranteeing the documentation ofnursing signatures are documented, and completion as well as correction of omitted entrieswhere appropriate.• Placed orders following the patient's meal recommendations, delivered food and drinks whileensuring patient satisfaction with the services, and received recognition from managementregarding exceptional patient care.• Consistently complied with strict HIPAA standards in all patient documentation andinteractions to maintain privacy and confidential information.

• Monitored the client's vitals daily, coordinate with the client's family and physician regardingprogress, and promptly communicate any changes in health.• Offered high-quality patient care as an in-demand PCA/CNA within home-healthcare andnursing-home settings.• Preserved patient dignity and minimize discomfort while carrying out duties such as bedpanchanges, incontinence care, emptying drainage bags, and bathing.• Commended for chart accuracy, patient relations, and consistent delivery of empathetic care.

Kansas City, Kansas, United States

• Trained clients in life and social skills to build their self-esteem and confidence, andencouraging them to make informed choices, be involved in decisions and have control overtheir lives.• Improved interactions between students and teachers and experienced a 50% decrease innegative behaviors and a 25% increase in completion of school work.• Increased social support skills for individuals with intellectual and developmental disabilitiesin all facets of life, such as homework, school, and church, alleviate their stresses andenhances their ability to live independently and fully integrate into the community.• Partnered with adolescents with persistent mental illness and severe emotional disturbancesand monitored their progress and well-being while helping the case management team inevaluating the effectiveness of planned counseling and support.• Charted behaviors to improve the success of treatment plans resulting in a reduction in fraudrisk, waste, abuse, and the potential to harm the clients unintentionally.• Offered assistance and constructive guidance to individuals in completing activities of dailyliving within community and home, and gauged their level of functioning, which in turndetermined individual eligibility for Medicaid services and long-term care insurance coverage.• Helped ten individuals to successfully learn money management and 6 to acquire permanentjobs, which resulted in an increased ability to live independently.• Reduced executive and organizational liability by guaranteeing.

Lawrence, Kansas, United States

• Trained clients in life and social skills to build their self-esteem and confidence, andencouraging them to make informed choices, be involved in decisions and have control overtheir lives.• Improved interactions between students and teachers and experienced a 50% decrease innegative behaviors and a 25% increase in completion of school work.• Increased social support skills for individuals with intellectual and developmental disabilitiesin all facets of life, such as homework, school, and church, alleviate their stresses andenhances their ability to live independently and fully integrate into the community.• Partnered with adolescents with persistent mental illness and severe emotional disturbancesand monitored their progress and well-being while helping the case management team inevaluating the effectiveness of planned counseling and support.• Charted behaviors to improve the success of treatment plans resulting in a reduction in fraudrisk, waste, abuse, and the potential to harm the clients unintentionally.• Offered assistance and constructive guidance to individuals in completing activities of dailyliving within community and home, and gauged their level of functioning, which in turndetermined individual eligibility for Medicaid services and long-term care insurance coverage.• Helped ten individuals to successfully learn money management and 6 to acquire permanentjobs, which resulted in an increased ability to live independently.• Reduced executive and organizational liability by guaranteeing 100% compliance with HIPAAstandards in all patient documentation and interactions.

Computer Information Systems

Bachelor'S Degree, Psychology