I am an Ecommerce Specialist with expertise in CRM and online customer service. I have provided excellent support and service to customers who shop for luxury products at AMO, handling orders, returns, exchanges, and inquiries, ensuring customer satisfaction and loyalty. I have also collaborated with the wholesale team and production teams to optimize the ecommerce operations and inventory management.With over 10 years of experience in the fashion industry, I have worked in various roles and fields, from styling, to production, to web sales. I have coordinated and facilitated design, marketing, and sales projects for renowned brands such as Spinelli Kilcollin and John Elliott, with a passion for fashion and a keen eye for trends, quality, and style. I am hardworking, optimistic, and adaptable, with the ability to work independently or as part of a team.