Oversight & management for multi-million-dollar management of HR, IT functions and Financial operations of Peterson Electric I&E Group. Responsible for ensuring the highest level of customer service in order to maintain a positive brand image and company reputation is at the forefront of everything we do.

Processed Navy payroll.Maintained credential files by validating credentials for employees. Prepared job offer, credential and new hire packets.Processed HireRights, Nowcare invoice, FMLA, and Employee Data Sheets.

Identified and implemented preventive actions to eliminate non-conformities in prescription drug manufacturing.Performed plant effectiveness checks such as personnel interviews, review of records and product quality tests to determine if a formal investigation was necessary. Tracked ER’s on a daily basis and reported status in weekly Batch Meetings.Evaluated corrective action trends on performance and product quality. Reported results to senior leadership. Remained current in regulatory industry practices of the Food and Drug Administration (FDA) by utilizing their Corrective Action/Preventive Action (CAPA) process and procedures. Processed payroll for over 800 hourly employees. Processed an average of 40 HR actions weekly (e.g. new hires, employee promotions, transfers, pay changes, and organizational changes) through Manager Self Service.Administered the company benefits, trained new supervisors on Kronos and Manager Self Service (MSS). Complied with company policies by validating hours worked and Prudential Leave Management. Conducted System Analysis and Program Development (SAP) adhoc queries and reports used for data formulation to analyze and validate Payroll, Sarbanes-Oxley compliance, accruals (vacation/sick leave), Family and Medical Leave Act (FMLA), including other internal HR requests. Served as Objective Liaison while successfully resolving conflicts between employee Prudential Leave Management and Employee Self Service.Effectively maintained a broad range of HR functions including DEA/Background checks of new hires, managed HR records, security badges, and oversaw disciplinary actions. Reviewed resumes, posted, processed, and closed job requisitions in compliance with regulations, policies and procedures, including the Office of Federal Contractor Compliance Program (OFCCP) through BrassRing.

Prepared and generated invoices for the storage of large bulk item products for distribution such as newspaper rolls, bags of plaster, sheet stock, liquid drums, etc. Managed 25 customers across the mid-west region addressing customer questions, invoicing concerns, tracking and delivery of orders, conducted audits, and resolved invoice, storage and/or delivery issues.Accurately generated and validated weekly, bi-weekly, and monthly customer account receivables through Maves, a warehouse inventory system. Trained and developed new customer service representatives.