I make it my business to care about your image as much as you do. Specializing in designing and printing vibrant graphics that attract attention to your brand and enhance your marketing efforts. I can assist you in effectively reaching and engaging your target market. Whether you desire to have a logo designed, obtain signage, send out a postcard, or establish a distinct marketing presence, I can transform your ideas and produce targeted results that will get noticed at the most affordable price!

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Lead organizational change and restructuring of family business with a proven track record of results.* Implemented processes resulting in increased output and employee training and knowledge.* Manage customer satisfaction and resolve conflict.* Marketing and small business consulting to clients.* Design and produce logos, signs, and printed advertising material (i.e., business cards, post cards, brochures, letterhead, flyers)* Develop sales initiatives such as offering package deals and church discounts generating additional revenues and new customers* Added other income-producing services such as promotional items and joing the ASI.* Process and start-up consulting for operations.* Strategic development of business/marketing tactics.* Redesign of internal network and data infrastructure.

* Accomplishments include serving on the development team that brought to market a cutting edge, award-winning e-learning system targeted for the contact center industry. Defined and improved integration processes resulting in an increase in customer satisfaction. * With company since start up and instrumental in establishing all processes including Human Resources, Accounting, Marketing, Sales, Product Development, and IT infrastructure. * Structured the implementation processes for systems integration into client networks. Responsibilities included the oversight and ensuring of proper and fully functioning projects, executing and maintaining new product releases, and conducting product training for clients virtually and onsite. * A member of the Management Team projecting and executing yearly strategic objectives while managing the internal IT support team, as well as supporting a network of specialty consultants. * An active member of the sales teams dealing and strategizing with clients on selecting the optimum delivery method. Shari ThompsonResume of

* Managed the Quality Assurance and Beta testing of all new programs.* Managed the localization, technology conversion, and upgrading projects for a suite of e-learning products, as well as the team concept, learning design, and launch of new products. Expanded products and services to provide enterprise-wide, as well as customized solutions, and ensured all existing and new products met with industry compliances for Learning Management System (LMS) integration. * Liaison to clients' learners and IT departments, learning designers, and application developers for troubleshooting technical issues. Played a key role in solving problems. * Responsible for complex contract review and negotiations involving confidentiality, contracting, and intellectual property/technology law. Keen aptitude to foresee all possible outcomes and future problems and was recognized on several occasions by corporate attorneys and peers. Managed and filed all Federal and State required forms, articles of incorporation, trademarks, and copyrights for the company. Researched and handled all international Value Added Taxes. * Managed the client relations for worldwide implementations. Structured the implementation processes for cultural and technical integration into client's environment. Traveled to Ireland and Canada for on-site instruction and feedback.* Worked with the proprietary authoring tool for developing scenarios. Provided training and support to clients, translators, and SMEs. * Key member responsible for writing the facilitation, technical, and implementation guides. Ongoing responsibility for maintaining and upgrading guides based on program redesigns. Designed and produced learning aids. * Set-up and managed trade show booth at large industry venues.* Oversaw the setup of new office facility with networking and telephone system.

Owner/operator of specialized small business consulting firm providing marketing/business plans, graphic design, branding, financial/accounting systems, technology solutions, project management, and initial structure to grow into successful businesses. Clientele consisted of attorneys, home appraisers, national sales directors, commercial and residential developers, printers, training/development consultants, and CPAs.