Sharice Goins Email & Phone Number

Aurora, Co, Us

Denver, Colorado, Us

Process and procedure creation and implementation. Create documents and training manuals to repeat and reinforce new processes. Collaborate internally and externally as needed to implement new processes and procedures.Took an innovative approach when problem solving. Monitored customer accounts and documented daily collections activity. Identified outstanding account receivables and strategize on a plan to resolve. Communicated effectively with Customers, Sales, Customer Service and Finance regarding collection of invoices and other credit related issues. using Salesforce and ERP platforms. Performed Cash application and credit card processing as applicable. Resolved billing issues by investigating historical data and reconciling customer accounts. Contacted clients to resolve open receivables including CM’s, overpayments and unpaid transactions. Prepared and presented reports on collection activities and progress.Acted as lead for updating customer account information to ensure accuracy. Managed credit and collections by maintaining the NetSuite platform and Dunning Module. Ensured all collection notes and commitment dates including attachments.Processed customer invoices as required. Global role with ability to collect and transact in a multi-currency multi language and diverse environment. B2B included management of overseas accounts including but not limited to Germany, Japan, Sweden, UK, China, Ireland, France, India, US and Brazil. Handled all reporting to the director and CFO. Provided analysis of customer accounts to assist sales with negotiation when negotiating renewals contracts.

Jacksonville, Florida, Us

Responsible for client financial activities including posting customer payments of cash, checks, and credit card transactions. Generated, audited and mailed hundreds of invoices daily. Provided customer support and follow-up regarding billing activities, inquiries and financial disputes. Initiated collections on past-due accounts and maintained accurate documentation of customer records. Mailed monthly statements and posted to the GL accounts as well as the management of the Lockbox, and the Automated Clearing House. Setup new accounts and managed customer credit limits. Instructed others on standard operating procedures, forms, quality control activities and document retention.♦ Researched account issues and discrepancies to collect payment and resolve disputes. Exercised Excellent Communication internally and externally. Created and processed write off’s credit and debit memos for accounts. Organize, lead, and attend internal and external customer meetings. Examined, corrected, and established new processes. Ran and prepared routine financial reports and analysis. Researched, prepared, and analyzed mass amounts of data daily. Used SAP ERP and Salesforce CRM.

Centennial, Colorado, Us

Responsible for providing routine to moderately complex accounting support by tracking and collecting supplier pricing contract programs in the United States, India, China, and Brazil with thresholds, above $750M. Provided outstanding customer service to suppliers, corporate departments, and sales branches while staying within service-level agreements. Obtained the correct maximum dollars and ensured an accurate valuation of the financial and system inventories. Processing included utilizing the Oracle Financial Identity Management system, Global Components Environment, ERP systems, GFS Mainframe, AEGIS, and Salesforce. Performed accounting functions such as reconciling accounts to the general ledger, preparing journal entries, and monthly reporting packages. Performed cost accounting by reviewing, correcting, and updating sub-ledger transactions and researched sales, purchasing, and inventory transactions to determine the correct value. Recovered over 3 million from international accounts that processed incorrectly priced inventory.

Seattle, Washington, Us

Directed the incoming collection efforts from cardholders, maintained and edited client portfolios, sent reports, and escalated issues to the operations supervisor and other upper management. Resolved issues request. Created and managed data for new, old, bankrupt, foreign, settled, and recovered accounts. Distributed work to correct departments. Analyzed progress and recorded results daily. Negotiated settlements, advised clients of credit limit increase or decrease, and escalated fraudulent accounts. Use Microsoft Office products, Oracle, Salesforce, and other company managed software. Maintained compliance with continuing education, including banking and collection laws and company policy and procedures.

Pueblo, Colorado, Us

Performed assistant principal duties, served as administrative office manager, and handled accounting duties. Maintained site budget, monitored and managed site activity, student enrollment, and created and maintained audit files for the student sites and the district. Ensured paperwork and actions complied with regulations. Supervised 11 employees and steered leadership towards training for new and existing procedures for the team. Provided exceptional customer service, greeted, encouraged, and motivated students, staff, and parents. Handled emotional, interpersonal, physical, behavioral, financial, administrative, and educational issues. Sorted reports and analyzed data

Ensured the identification, measurement, accumulation, analysis, preparation, interpretation, and communication of all business financial information. Played a crucial role in supporting the business and ensuring that effective financial management was achieved. Managed all accounting functions, including budgeting, forecasting, planning, and project management. Wrote grants for obtaining a building and was the acting head administrator and property manager. Supervised financial and administrative support as well as human resources. Handled A/P, A/R, statements, invoicing, budgeting, and financial planning.Quickbooks - Peach Tree

Helped in starting up and providing financial leadership to create a profitable company. Managed the organization’s activities concerning financial administration, including the supervision of accounting, reimbursements, payroll, and decision support. Maintained fiscal records, receipts and disbursements, and payroll. Developed and maintained accounting systems to provide complete and accurate records of assets, liabilities, and financial transactions. Developed a timely monthly reporting mechanism to report financial and other business data. Conducted audits, managed financial activity, made corporate decisions and managed business to business relationships. QuickBooks Online

Carmel, Indiana, Us

Run reports daily, follow-up with delinquent dealers, conduct lot audits, reconcile lot audits, daily administrative task such as faxing, frequent phone use transfers etc, daily faxing, keep track of all client accounts, send out requested account information weekly, apply charges waivers and payments, keep track of receivables, daily deposit reconciliation, pursues collections and repossessions, train admin in different branches, receive and send out daily mail and Fed-ex, use of spreadsheets daily, conduct investigations of non-compliant dealers, daily use of oracle, all Microsoft applications, outlook, etc...Oracle

Belfast, Gb

Manage company financials, special projects, mange customer data, take and receipt all payments, document daily procedures, invoicing, legal representative, BBB company representative, draw up letters for attorney's, customers, vendors etc. . ., receive all incoming mail, send out mail, AR, Collections, follow up with BHPH, Pic Payments, and inventory, handle all repossessions and collections, deposit monies daily, create documents and spreadsheets daily, AP, create detailed cash flow, transitioned from manual to ADP for payroll, train incoming admin, file company documents, track W-2's, W-4's, I'9's and -9's along with personal employee and vendor information, cut checks as needed, excessive work with Quickbooks, finance express, virtual motors and Craig’s list daily etc. . .

Bachelor Of Business Administration (B.B.A.), Organizational Behavior Studies

Certified Project Manager, Project Management

Bachelor Of Applied Science (B.A.Sc.), Accounting And Business/Management

Associates, Business Admin And Accounting

Associates, Performance Arts