Sharai Koons Email & Phone Number

Lenexa, Kansas, United States

• Accurately enter information into Navision to achieve superior order processing
• Coordinate expedited orders with warehouse to eliminate communication errors
• Communicate order status with customers to promote trustworthiness and dependability
• Build customers trust and loyalty by professionally answering any inquiry
• Update customer database with inquiry information to drive transparency across organization
• Build AT&T kits within order management system to ensure BOM detail and asset capture is accurate

Lenexa, Kansas

Greater St. Louis Area

• Hired and promoted to oversee the Copy & Print department to ensure all budget, production, and customer service goals were met for a leading provider of office products, services, and solutions for every workplace.
• Engage and provide an exceptional experience for customers by promoting the sales of best solutions to meet their needs, producing quality products, offering incremental value-added products and solutions, and ensuring.
• Coach, train, supervise, develop, and contribute to annual evaluations of a team of three Print Specialists.
• Produce high quality brochures, posters, business cards, letterhead, signs, banners, and coil-bound presentations/proposals.
• Demonstrate expertise with Microsoft Office Suite and Adobe Photoshop software, as well as a variety of equipment including high-volume black & white and color copiers, large format print, laminating, binding, stamp.
• Gained a reputation for ability to quickly cultivate ongoing customer relationships and become a trusted expert by utilizing advanced print services knowledge, and excellent communication skills, which built customer.

Sedalia, Missouri

• Served in dual role in a production line position, and selected to serve as temporary supervisor to cover supervisory gaps for the world's largest manufacturer of tool boxes, featuring a broad line of tool storage.
• Served as Production Supervisor, overseeing a combination of 30 full and part-time production welders and assemblers on third shift of a 24/7 manufacturing operation; performed all relevant H.R. duties including.
• Managed production problems such as unavoidable delays, material shortages, and equipment malfunctions to maximize production line efficiency and output, with a focus on safety, delivery, quality, and costs of.
• Scheduled production runs, performed inspection and quality control activities, and prepared necessary records and reports.
• Originally hired as a welder utilizing an Autoweld Systems Internal Welding Machine, and transferred to press department as a Cell Leader for secondary press; drove continuous improvements to meet production schedule.
• Excelled in a team environment, working with other employees, and following all company policies and procedures.

Independence, Missouri

• Hired as cashier, and promoted to manage the print and copy center based on exceptional performance and initiative.
• Performed similar duties and responsibilities as outlined above at Ellisville Office Depot location.