Recruitment Resourcing & DevelopmentImplement & execute policies for HR and employee welfare aiming towards development of human capital across the organization; talent selection, induction & orientationShortlist candidates for interviews, arranging trials, trade test and salon shadowing with operations team for selection and salary finalizationInduction & orientationLead induction-presentation for the new joiners about the Company and its policiesPrepare HR welcome kits for new joinersEnsure the completeness of all joining formalities of new Employees (policy handbook, uniforms, SOPs, personal and professional information submittal)Arrangement for smooth transition of employees in new work environmentAttendance & Leave ManagementMonitor on time and accurate daily attendance through biometric systemEnsure all employees are punctual; monitor lateness and absencesSolve issues involving, termination, absconding, no show, irregular attendance sick leave and un-informed absencesMaintain and generate reports for efficient payroll processCheck sales performance and commissions schedule for payrollPlan and organize employee leave calendarsEmployee RelationsEmployee engagement programmes, team-building activities, monthly visits for boosting morale and motivating staffMonthly group meetings with managers for performance and improvement Understand and maintain cordial relations with the employeesConduct employee satisfaction surveys from time to time and implement necessary changes as per the managementActing as the point of contact between the Management & employees, handling and solving the day-to-day queries and problems of the employees.Exit FormalitiesConduct exit interviews to retain good Performers and identify reasons for employee turnoverPrepare turnover reports and recommend ways to improve retention Conduct Exit InterviewsPrepare final settlements and gratuity as per UAE Labor Law

House of Enspa is a leading beauty group in the UAE, comprising of 3 companies – The Nail Spa, Marquee & Espai Distribution, focusing on offering high level of Spa, Salon & Beauty Services across 18 locations in Dubai & Abu Dhabi. 
 Role & Responsibilities 
• Reporting to the COO, responsible for all HR & Training functions for approx. 1500 employees across 18 branches in the UAE. 
• Setting up/Updating HR policies and processes. 
• Plan & execute new joiner Induction & Onboarding.• Plan & schedule internal & external training programs for the service staff (new skills training, refreshers, assessments, skill upgrade). 
• Formulate SOPs & training manuals and employee handbooks. • Conduct monthly quality & performance audits in branches (mystery shopping).• Maintain and update employees’ records in HR systems & files.• One on One discussions for employee development & retention. 
• Oversee employee welfare administration together with the HR team and PRO (renewing Visas and Labor Permits, new contracts, cancellations & final settlements).• Participate and review monthly performance & utilization reports of all service staff.• Lead monthly business planning meetings with operations, marketing and finance team. 
• Resolve employee complaints, disputes and grievances.• Visit branches and meet staff at all levels for personal interaction and relationship building. 
• Conduct exit and grievance interviews as well as final settlements. 
 • Ensure a healthy working environment through employee engagement and team 
building activities.

• Provide support in various HR functions such as recruitment & staffing, leave management, payroll & compensation etc. and resolve issues and concerns of employees.• Assist in talent acquisition and recruitment processes.• Conduct new employee on-boarding, orientation and help plan training & development programs.• Process, verify and maintain documentation relating to HR activities such as staffing, training and performance evaluations.• Assist in development and implementation of human resource policies and procedures.• Identify ways to improve policies and procedures.• Gather and analyse data using HR performance management system.• Maintain employee files and records in electronic and paper form.• Provide personnel policy and procedure guidance to employees and management.• Maintain up-to-date knowledge of UAE Labour Laws and compliance requirements.• Plan & lead assessment centre and walk-in interviews for mass recruitment. • Respond to all human resources related inquiries.• Assist with monthly payroll processing.• Create and distribute internal communications regarding status changes, benefits, or company policies.• Monitor employee morale and instill company culture.• Collaborate with the department managers to develop effective recruitment & retention strategies and identify future staffing needs.• Process complaints regarding harassment, discrimination, or other instances of workplace conflict and assist in any necessary investigations and disciplinary actions.• Conduct exit interviews and recommend corrective action if necessary.

• Understanding client requirements, position descriptions and specifications, conducting job analysis, identifying core competencies, formulating appropriate search and selection strategies suitable for the positions and client organization• Creation of detailed job description with the client and recommending services such as online, traditional recruitment and executive search based on client’s specific requirements• Sourcing, head hunting and pre-screening of candidates prior to submission at shortlist• Advise and follow through of recruitment cycle until post placement• Responsible for mentoring and developing junior consultants & researchers• Responsible for individual budgeting, forecasting and reporting

• Extensive Outdoor Marketing, Business Development & Account Management.• Resource mapping of target companies, sourcing profiles from online database and identifying competent candidates by effective head hunting.• Validating resumes and short listing potential candidates, also involved in candidate counselling, negotiating with clients/ candidates on employment offers• Invoicing and payments follow-up, building and maintaining relationships with clients for repeat business