Nitesh Sharma Email and Phone Number
Nitesh Sharma personal email
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A result oriented professional with 16+ years of rich experience in UCC, Contact Center, Network, and Cloud Technologies covering Solution Design, Project Management & Production Support.Six Sigma, Lean methodology trained with good understanding of continuous improvement processes and productivityArea's of expertise: *Microsoft Teams Voice*Zoom Cloud solution and Contact Centre*8x8 Cloud Solution and Contact Centre*Passionate customer-related approach*Critical escalations & Vendor management*Delivery of designing/Implementation of call routing, and call distribution*Risks assessment and Implementation of Best practices in Data Center*MS Server 2012, VMware (vSphere6)*Cisco Routing & Switching*Verint 360/ V11 Call Recording Solution*Voice Networking, SIP, H.323, ISDN*ShoreTel (UCSE Certified)*Avaya Product Family Red & Blue (CM,CMS,SM,MBT,AES,MM,SES, SBC, AACC, IP Office server edition, IPOCC )
Connect Nz
View- Website:
- connectnz.co.nz
- Employees:
- 97
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Team Leader Uc And Technical LeadConnect Nz Jan 2022 - PresentNew Zealand -
Technical ExpertConnect Nz Oct 2016 - PresentAuckland, New ZealandConnect NZ is a leading provider of business technology solutions in the New Zealand market. Our range of services includes Audio Visual, Unified Communications, Cloud Communications, and IT services, designed to help businesses achieve their goals and enhance their operations.Role Deployment LeadAs a Deployment Lead for Unified Communications and Contact Centre solutions, my role involves designing customized solutions for businesses based on their requirements and ensuring their interoperability for end-to-end implementation. I work with a range of solutions, including Cloud-based solutions such as Zoom and 8x8, as well as On-premise solutions like Avaya and Shoretel.One of my primary responsibilities is to design Unified Communications and Contact Centre solutions based on customer requirements for various segments. This requires me to have a deep understanding of our clients' needs and to develop solutions that meet their unique needs and challenges. I work closely with clients to ensure that our solutions are tailored to their requirements and are optimized for their specific workflows and processes.In addition to designing customized solutions, I also handle consultation requests received from various sources and regions across New Zealand. This involves providing expert advice and guidance to clients, helping them to navigate the complex landscape of Unified Communications and Contact Centre solutions and identify the right solution for their needs. -
Technical ExpertTelstra Sep 2013 - Jun 2016Auckland, New Zealand -
Service Delivery EngineerNsc Jun 2013 - Oct 2013Auckland, New Zealand
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Technial Specialist- VoiceWipro Infotech Ltd Apr 2008 - Jan 2013Wipro Infotech -
Sr Engineer- VoiceWipro Limited 2006 - 2008India
Nitesh Sharma Skills
Nitesh Sharma Education Details
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Masters In Computer ApplicationMaster’S Degree
Frequently Asked Questions about Nitesh Sharma
What company does Nitesh Sharma work for?
Nitesh Sharma works for Connect Nz
What is Nitesh Sharma's role at the current company?
Nitesh Sharma's current role is Team Leader Unified communications.
What is Nitesh Sharma's email address?
Nitesh Sharma's email address is sh****@****ail.com
What schools did Nitesh Sharma attend?
Nitesh Sharma attended Masters In Computer Application, The Air Force School (Tafs), Subroto Park.
What skills is Nitesh Sharma known for?
Nitesh Sharma has skills like Telecommunications, Service Delivery, Data Center, Itil, Networking, Management, Switches, Avaya, Routing, Pre Sales, Ccna, Sip.
Who are Nitesh Sharma's colleagues?
Nitesh Sharma's colleagues are Michael Good, Chris Bouzaid, Pieter Van Greuning, Peter Burgess, Markus Jansen Van Vuuren, Talia Wano, Daryl Smith.
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nitesh sharma
Bay Of Plenty, New Zealand1yahoo.co.in
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