Team Leader Uc And Technical Lead
Current
Jan 2022 - Present
AeroLeads people directory · profile
Nitesh Sharma Email & Phone Number
Team Leader UC and Technical Lead
at
Connect NZ
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Team Leader UC and Technical Lead
Location
Auckland, New Zealand
Company size
Who is Nitesh Sharma? Overview
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Quick answer
Nitesh Sharma is listed as Team Leader UC and Technical Lead at Connect NZ, a with 97 employees, based in Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Nitesh Sharma.
Nitesh Sharma previously worked as Technical Expert at Connect Nz and Technical Expert at Telstra. Nitesh Sharma holds Master’S Degree from Masters In Computer Application.
Company email context
Email format at Connect NZ
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Connect NZ
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Profile bio
About Nitesh Sharma
A result oriented professional with 16+ years of rich experience in UCC, Contact Center, Network, and Cloud Technologies covering Solution Design, Project Management & Production Support.Six Sigma, Lean methodology trained with good understanding of continuous improvement processes and productivityArea's of expertise: *Microsoft Teams Voice*Zoom Cloud solution and Contact Centre*8x8 Cloud Solution and Contact Centre*Passionate customer-related approach*Critical escalations & Vendor management*Delivery of designing/Implementation of call routing, and call distribution*Risks assessment and Implementation of Best practices in Data Center*MS Server 2012, VMware (vSphere6)*Cisco Routing & Switching*Verint 360/ V11 Call Recording Solution*Voice Networking, SIP, H.323, ISDN*ShoreTel (UCSE Certified)*Avaya Product Family Red & Blue (CM,CMS,SM,MBT,AES,MM,SES, SBC, AACC, IP Office server edition, IPOCC )
Listed skills include Telecommunications, Service Delivery, Data Center, Itil, and 26 others.
Current workplace
Nitesh Sharma's current company
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Connect Nz
6 roles · 21 years
Nitesh Sharma work experience
A career timeline built from the work history available for this profile.
Technical Expert
Connect NZ is a leading provider of business technology solutions in the New Zealand market. Our range of services includes Audio Visual, Unified Communications, Cloud Communications, and IT services, designed to help businesses achieve their goals and enhance their operations.Role Deployment LeadAs a Deployment Lead for Unified Communications and Contact Centre solutions, my role involves designing customized solutions for businesses based on their requirements and ensuring their interoperability for end-to-end implementation. I work with a range of solutions, including Cloud-based solutions such as Zoom and 8x8, as well as On-premise solutions like Avaya and Shoretel.One of my primary responsibilities is to design Unified Communications and Contact Centre solutions based on customer requirements for various segments. This requires me to have a deep understanding of our clients' needs and to develop solutions that meet their unique needs and challenges. I work closely with clients to ensure that our solutions are tailored to their requirements and are optimized for their specific workflows and processes.In addition to designing customized solutions, I also handle consultation requests received from various sources and regions across New Zealand. This involves providing expert advice and guidance to clients, helping them to navigate the complex landscape of Unified Communications and Contact Centre solutions and identify the right solution for their needs.
Technical Expert
Sep 2013 - Jun 2016
Service Delivery Engineer
Nsc
Jun 2013 - Oct 2013
Technial Specialist- Voice
Apr 2008 - Jan 2013
Sr Engineer- Voice
2006 - 2008
~2 yrs
Team & coworkers
Colleagues at Connect NZ
Other employees you can reach at connectnz.co.nz. View company contacts for 97 employees →
SD
Steve Davis
Colleague at Connect NzAuckland, New Zealand
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NK
Nathan King
Colleague at Connect NzWellington, New Zealand
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JM
Jason Mercer
Colleague at Connect NzChristchurch, Canterbury, New Zealand
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CD
Chris Dreyer
Colleague at Connect NzWellington, New Zealand
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AC
Angus Craig
Colleague at Connect NzWellington, New Zealand
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SS
Sharna Slade
Colleague at Connect NzAuckland, New Zealand
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FU
Felipe Ulloa
Colleague at Connect NzHamilton, Waikato, New Zealand
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AL
Andre Le Roux
Colleague at Connect NzWellington, New Zealand
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CB
Chris Bouzaid
Colleague at Connect NzWellington, New Zealand
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CW
Cliff Wood
Colleague at Connect NzNew Zealand
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Steve Davis
Colleague at Connect NzAuckland, New Zealand
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NK
Nathan King
Colleague at Connect NzWellington, New Zealand
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JM
Jason Mercer
Colleague at Connect NzChristchurch, Canterbury, New Zealand
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CD
Chris Dreyer
Colleague at Connect NzWellington, New Zealand
View →
AC
Angus Craig
Colleague at Connect NzWellington, New Zealand
View →
SS
Sharna Slade
Colleague at Connect NzAuckland, New Zealand
View →
FU
Felipe Ulloa
Colleague at Connect NzHamilton, Waikato, New Zealand
View →
AL
Andre Le Roux
Colleague at Connect NzWellington, New Zealand
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CB
Chris Bouzaid
Colleague at Connect NzWellington, New Zealand
View →
CW
Cliff Wood
Colleague at Connect NzNew Zealand
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2 education records
Nitesh Sharma education
Master’S Degree
Masters In Computer Application
Education record
FAQ
Frequently asked questions about Nitesh Sharma
Quick answers generated from the profile data available on this page.
What company does Nitesh Sharma work for?
Nitesh Sharma works for Connect NZ.
What is Nitesh Sharma's role at Connect NZ?
Nitesh Sharma is listed as Team Leader UC and Technical Lead at Connect NZ.
Where is Nitesh Sharma based?
Nitesh Sharma is based in Auckland, New Zealand while working with Connect NZ.
What companies has Nitesh Sharma worked for?
Nitesh Sharma has worked for Connect Nz, Telstra, Nsc, Wipro Infotech Ltd, and Wipro Limited.
Who are Nitesh Sharma's colleagues at Connect NZ?
Nitesh Sharma's colleagues at Connect NZ include Steve Davis, Nathan King, Jason Mercer, Chris Dreyer, and Angus Craig.
How can I contact Nitesh Sharma?
You can use AeroLeads to view verified contact signals for Nitesh Sharma at Connect NZ, including work email, phone, and LinkedIn data when available.
What schools did Nitesh Sharma attend?
Nitesh Sharma holds Master’S Degree from Masters In Computer Application.
What skills is Nitesh Sharma known for?
Nitesh Sharma is listed with skills including Telecommunications, Service Delivery, Data Center, Itil, Networking, Management, Switches, and Avaya.
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