IT liaison between Client Services Operations and technology, responsible for oversight of the corporate project portfolio for the National Billing Center. Duties include managing the software application enhancements for an enterprise program to remediate the legacy billing, finance and EDI systems for integration with a new claims model platform; managing project scope/requirements, project plans, project resources and schedules; Change Requests Management, Risk Assessment and Issue… Show more IT liaison between Client Services Operations and technology, responsible for oversight of the corporate project portfolio for the National Billing Center. Duties include managing the software application enhancements for an enterprise program to remediate the legacy billing, finance and EDI systems for integration with a new claims model platform; managing project scope/requirements, project plans, project resources and schedules; Change Requests Management, Risk Assessment and Issue Resolution. Show less

Managed the client relationship and project portfolio for a large key client. Responsibilities included the delivery of service solutions for time and materials contracts. Project management duties included managing project requirements, scope, plans, schedules and budget to meet client expectations; managing the processes for Change Control, Risk Assessment, Issue Resolution and Defect Management. Additional responsibilities for managing testing strategy, the suite of testing environments… Show more Managed the client relationship and project portfolio for a large key client. Responsibilities included the delivery of service solutions for time and materials contracts. Project management duties included managing project requirements, scope, plans, schedules and budget to meet client expectations; managing the processes for Change Control, Risk Assessment, Issue Resolution and Defect Management. Additional responsibilities for managing testing strategy, the suite of testing environments, coordination and execution of UAT; production deployments and monitoring post-production warranty periods. Show less

Responsible for strategic planning of the ICD-10 enterprise program initiative, oversight of project management resources and development of project scope, project work plans, deliverables and schedules. Spearheaded the gap analysis and impact assessment for the remediation of financial and clinical systems/applications, business process reengineering and education and training. Developed the Communication Strategy Plan.

Managed the strategic planning & implementation for HIPAA 5010 compliance standards required by Centers of Medicare and Medicaid Assistance to support electronic data interchange of healthcare payer and provider business transactions. Managed the remediation of the claims system for conversion to ICD-10 in collaboration with system requirements designed to improve processes and maintenance cost.

Managed technical support for the delivery of an audit certification program to ensure federal compliance of systems and processes in accordance with Centers for Medicare & Medicaid Services. Managed provisioning of infrastructure builds to support system integration testing, business simulation testing, user acceptance testing & stress testing. Managed defect resolution across business organizations, 3rd party vendors and IT teams.

Planned & managed system application development and service process improvements for projects aligned to strategically support enterprise solutions. Developed project collaterals (i.e., project charter, project organization, role/responsibility matrix, detailed project plan, risk management plan, quality controls plan, issue/resolution log, implementation plan, project debriefing). Managed mid-size to large cross-functional teams and budgets.