• Provide one-on-one assistance to employment clients with resumes, cover letters, online applications and online job searches• Assist clients in researching specific occupation and educational information with the use of computerized assessments, courses and applications• Organize and maintain up-to-date community, employment, training, social services, health, legal, housing and education resources, and labour market information through window/wall displays• Plan and present seminars on employment related issues• Reference and interpret legislation pertaining to labour and employment (i.e. Freedom of Information and Protection of Privacy Act, Education Act, Employment Standards Act, and the Employment and Immigration Act)• Communicate and liaise effectively with community groups/agencies and co-workers to identify the needs of clients and refer clients to the determined services, while advocating on their behalf• Assist with Job Developing duties, corresponding with employers, including creating job postings, screening job applications for suitability and arranging interviews

• Planned and scheduled a monthly program calendar of daily activities, as well as managing cases of approximately 64 residents while continually monitoring/updating individual conditions and needs• Organized and implemented daily physically and intellectually stimulating programs and activities designed to support each resident’s quality of life and achieve their care plan goals• Meeting deadlines for completing behaviour assessments and program involvement, as well as developing care plan goals and attending care plan meetings for residents • Utilized multiple on-line databases and computer programs to document information (MS Word, Excel, Outlook, PowerPoint, Internet, E-mail, Windows, Outlook Calendar)• Aided with meal services and documented resident’s food and beverage intakes in a database, as well as monitored resident behaviour and implemented interventions for problem behaviours• Collaborated with fellow employees and visitors to help facilitate a healthy working environment• Limited on-site supervision, requiring use of judgement in assessing situations and problem solving