Starting another chapter with Cyprexx Services, LLC, since they purchased Xome Field Services. I am excited to learn and grow with this new opportunity.

Manager Assistant, serving as Senior to a regional team of Field Service Associates, working with property preservation companies across the United States to service Mortgage Field Service clients. Nurtured the relationships with vendors in the market network Approved debit adjustments and distance fees in the assigned market Responsible for handling internal and external escalations Ensured vendor submissions complied with client/investor expectations Charged with arming new vendors with the tools to ensure they are successful Assisted manager with the team management and oversight of  Responsible for the training and oversight of new employees

 Managed numerous property portfolios to ensure contracted work was completed by all vendors per the policy and procedural guidelines for each client Performed vendor outreach to assign work orders and gather updates on those work orders previously assigned to guarantee timely completion  Maintained and utilized the client specification guidelines for emergency work orders Ensured vendor submissions comply with client/investor expectations Responsible for the training and oversight of new employees both temp and permanent Provided regular status updates, reports to management, and recommended process improvements to help increase efficiency and accuracy Assisted management with the migration from Asset Services to Assurant Field Assets