Sharon Eberlein Email & Phone Number

Spanish Fort, Al

Greater Atlanta Area

• Conducted virtual training workshops on BrainHoney LMS-GED education services• Co-managed large-scale SIS/LMS/HMH content implementations• Performed quality assurance on HMH digital content within the BrainHoney LMS platform• Collaborated with technical services team on special projects• Created LMS use case scenarios based on comprehensive business process analysis• Formulated best practices using BrainHoney LMS to inform instruction in the classroom• Delivered CCSS aligned Math and ELA content program professional development• Instructed faculty and staff on 21st Century Learning best practices• Edited and branded BrainHoney LMS documentation templates for consistency and compliance

Newport, Rhode Island

Actively pursuing BA in Early Childhood Education

Newport, Ri

• Managed large-scale SIS implementations from start to finish• Analyzed customer business processes and collaborated with the development team• Subject Matter Expert in scheduling and student data management• Delivered instructional services including demonstrations, workshops and configuration meetings• Extracted and converted legacy SIS data

Bristol, Ri

• Managed Special Education Database-TIENET• Increased funding through accurate Rhode Island State reporting (Special Education data)• Designed and created reports for administrative use (TIENET and SchoolMAX)• Delivered professional development on educational software to teachers and staff• Virtual High School Site Coordinator

North Kingstown, Ri

• Help Desk Manager• Managed SIS data conversions and implementations• Executed requirements analysis and pilot implementations• Designed customized SIS reports - ReportMAX, MS Access• Coordinated and delivered training sessions - all SIS components• Evaluated RFP responses for district policy compliance and SIS recommendation• Collaborated with SIS user focus groups to interpret and utilize student data to affect change• Conducted comparison analysis of SIS implementations to effectively improve processes

• Designed custom Access databases to interface with third party software• Analyzed help desk data to determine client needs and to implement proactive support processes• Formulated creative solutions to address software-based business process issues • Contributed to development of new programs and modifications to existing programs• Provided technical expertise to colleagues and clients• Created training guides for trainers and clients• Prepared customer-centric training plans

Early Childhood Education

Activities and Societies: Alpha Sigma Lambda

Associate Of Science (As), Computer Programming