Providing consultancy support to clients, predominantly in the not-for-profit sector

Seconded to lead the final stages of a project to implement a new student management system and to transition from project close down to full integration across the university

Supported the academic Head of the Business School in developing the School's strategic plan and led on its operational deliveryProvided overall leadership of School-based professional services teams ensuring the provision of high-quality specialist and corporate advice and servicesSuccessfully led the process for the School's application for accreditation by the Association to Advance Collegiate Schools of Business (AACSB)Devised and successfully implemented a full restructure of the School's professional services teamsWorked with academic and professional services colleagues to develop cross-university transnational education initiatives in Egypt and the MENA region

Member of the senior leadership team in a highly ranked Egyptian private university awarding predominantly UK-validated degreesSenior leadership responsibility for all aspects of the student journey from recruitment to graduationDeveloped a strong team of Egyptian and international staff, oversaw significant improvements in customer service and compliance with both Egyptian and UK regulatory requirements and forged positive relationships with UK and international partnersAs Secretary to the Board of Trustees, led a review of university governance, introducing more robust processes and strengthening the effectiveness of the BoardLed on the development of a student experience strategy and successfully opened a Student Advice and Support Hub, one of the first in an Egyptian universityAdvised the university owner and Board on a full institutional transformation programme, including personally drafting a transformation strategy and implementation plan which included new organisational and governance structures and a full brand and marketing refreshLed the process to appoint a new President and new senior Egyptian and international staff

Provided interim management support and consultancy advice to clients predominantly in the higher education sectorAssignments included leading major transformational change projects, professional services transformations and advising on corporate governance and complex compliance issues for a broad portfolio of university clients

• Chief Operating Officer leading all professional and specialist services including finance, HR, IT, estates and facilities, commercial services, academic and student services, library services, learning support, faculty administration, research and business development support, marketing and external relations and development and alumni relations• Secretary to the Governing Body responsible for all governance and compliance matters including internal audit and risk management• Member of the School’s senior management team• 15 direct reports and responsible for 500+ staff and managed School budget of £60m• Worked alongside the Director to develop a new institutional strategy; led the development of operational implementation plans and a new financial strategy which brought the School back into financial surplus after ten years in deficit; led a complete restructure of professional services and planning and resource allocation processes to support the new strategy; led a business process transformation project and introduction of new IT systems to support business efficiency; led a master planning process to inform transformation plans for the School’s estate; led a review of all outsourced services including catering, security and cleaning, and led negotiations with trades unions and put in place a new suite of commercial partners; led a project to create new student halls of residence and negotiated the leveraging of a £12m capital receipt to re-invest in academic-related estates improvements

• Responsible for academic and student services, quality assurance, marketing and communications, commercial services, IT services and learning resources and development and alumni relations• Secretary to Council responsible for all governance and compliance matters• Member of College’s senior management team• 6 direct reports, ultimate responsibility for 200+ staff and £20m budget• Led a complete restructure of professional services which improved operational efficiency and customer service; led a re-branding and market re-positioning project which raised institutional profile and improved student recruitment; set up a development and alumni relations office to support new strategic objectives and diversify income streams; led the construction project of a new teaching building for the visual arts department, an iconic building designed by Alsop and Partners which came in on time and on budget

• Member of Tate senior management team• Secretary to the Trustees responsible for all secretariat, planning, governance and compliance matters including internal audit and risk management• Set up the first in-house legal team in a UK national gallery and helped position Tate in a leadership role in relation to a number of national and international art law-related initiatives• Chaired the National Museum Directors Conference Spoliation Working Party and represented UK museums and galleries nationally and internationally• Secretary to project team leading construction of Tate Modern and re-launch of Tate Britain and took over management responsibility for central estates and facilities teams from 2001 to 2002• Closely involved in a number of high profile and politically sensitive initiatives including the recovery of stolen Turner paintings and the UK’s first spoliation claim