I am an IT consultant with 17 years of experience providing enterprise IT and help desk support to small businesses with a strong focus on streamlining operations, increasing security and stability and meeting compliance requirements.Small businesses need creative ways to meet goals while staying within a budget; I help them find those creative solutions. Currently, there are many options to provide what used to require a lot of expensive hardware and software and cloud services open up many possibilities that used to be out of reach of most small businesses; but the wrong solutions can come with great risk and even greater cost. I help businesses sort through the options that align with their goals and budget to find those that best meet their needs.My goal is to have empowered clients with knowledge and confidence to run their businesses and do their jobs as productively as possible. As a managed service provider, maintenance is designed to be as unobtrusive as possible and network stability is enhanced. All customers see a dramatic drop in necessary support calls when under full management and taking recommended action.I have helped clients recover from catastrophic situations, some of which could have been avoided or made less severe with advanced planning and wise choices. This combined with many day-to-day experiences with end-user support enables me to look at each customer's situation with a background of knowledge and insight to create plans to move them from reactive to proactive management of their infrastructure and gain control of their technology budget.