I am passionate about working with people and supporting with a trauma informed lens and strength-based person-centered approach. Using telephone services to provide guidance to members of our community, including suicide prevention, Domestic and Family Violence and sexual assault is a challenging area that has also provided my foundation of supporting people who are experiencing extreme stress in uncertain times. I have a Bachelor of Applied Social Science with studies in, Social Welfare, Management, Leadership, Communication and applied Psychology. I am a people person with communication skills driven by empathy, congruence, listening skills and the ability to think strategically and identify solutions.