Sharon Ramirez Email & Phone Number

Houston, Texas Area

 Work with the thirteen clinics in the Houston area to standardize and organize workflows and processes Creating workflows, and processes to support the opening of pharmacies within Legacy Community Health Services Creating action plans for all services being provided from the pharmacy to ensure that everything was in line with current policy and safety initiatives Created inventory ordering strategies to reduce costs Ensure invoices and accounts payable issues are resolved Creating education and orientation modules for new employeesInterviewing and hiring new employeesCreating policies and procedures

Houston, Texas Area

 Assisted Director and Assistant Director to open pharmacy areas in the Pavilion for Women Created action plans for all services being provided from the pharmacy to ensure that everything was in line with current policy and safety initiatives Ensure that receiving, invoicing and accounting payables are completed in a timely manner Interviewed, hired, trained and manage nineteen pharmacy technicians Worked with the in-coming clinics to set up services and educated on TCH pharmacy policies  Worked with the new OR staff to set up services and educated on TCH pharmacy policies and safety strategies as it relates to Joint Commission and other regulatory agencies Trained in-coming nurses and pharmacy personnel regarding, teamwork, policies and efficiences Knowledge of all Microsoft programs Plan and assist in budgeting activities

Houston, Texas Area

 Coordinates orientation for new employees, temporary employees and students to meet regulatory requirements and the needs of the department Coordinates/provides training for non-departmental individuals as applicable Educated new employees on telephone and email etiquette Worked with administrative assistants to provide support in office management and office equipment Reviews/plans/coordinates training and development activities assigned to the T&D team to provide effective learning and a well-coordinated learning environment Identifies competency and performance gaps or trends Ensures survey-ready documentation of orientations and validations Coordinates/implements opportunities for expanded or focused training/development as appropriate when trends in performance gaps are identified by self or others Analyze and monitor all pharmacist and technician practices to ensure patient’s needs and safety are met. This includes video monitoring and policy and procedure review