Sharon Richardson

Sharon Richardson Email and Phone Number

Claims Representative @ Jackson
Lansing, MI, US
Sharon Richardson's Location
Greater Lansing, United States
About Sharon Richardson

At Delaware Life Insurance, our dedication to superior customer service is paramount, and my role as Customer Service Coordinator is central to maintaining that standard. With a rich background as a Relationship Banker at Bank of America, I have honed an expertise in Customer Relationship Management (CRM), ensuring that client interactions are both positive and productive.The team strives to empower every customer through meticulous support and management. Our goal is to not only meet but exceed expectations, fostering long-term loyalty and trust. This commitment to excellence in service is a testament to our collective efforts and my personal mission to advance within the customer service domain.

Sharon Richardson's Current Company Details
Jackson

Jackson

View
Claims Representative
Lansing, MI, US
Website:
jackson.com
Employees:
3660
Sharon Richardson Work Experience Details
  • Jackson
    Claims Representative
    Jackson
    Lansing, Mi, Us
    View
  • Delaware Life Insurance Company
    Customer Service Coordinator
    Delaware Life Insurance Company Oct 2021 - Present
    Zionsville, Indiana, United States
    View
  • Delaware Life Insurance Company
    Customer Service Coordinator
    Delaware Life Insurance Company Oct 2021 - Present
    View
  • Bank Of America
    Relationship Banker
    Bank Of America Jan 2019 - Jan 2023
    View
  • Best Buy
    At&T Mobile Specialist
    Best Buy Sep 2012 - Jul 2018
    Lansing, Michigan Area
    View
  • Max 10 Inc
    Assistant Store Manager
    Max 10 Inc Jun 2011 - Sep 2012
    Lansing, Michigan Area
    Directed the day to day operations and revenue goals for the branch. I performed the recruitment, interviewing and personnel development training for onboarding employees in Customer Service, Sales techniques, market trends and comp-set knowledge. I worked with my staff on goal setting and surpassing YOY metrics for the store. Other Duties included; styling forms, setting the store, scheduling, running and navigating POS/POI systems, Bank deposits, revenue management, inventory, shipment ordering and receiving, corporate correspondence, incident de-escalation, customer retention, community marketing and involvement.
  • Goodwill Industries International
    Assistant Manager
    Goodwill Industries International May 2010 - Jun 2011
    Lansing, Michigan Area
    Staff Management and Personnel Development/ training. I managed and trained over twenty employees at any one given time, which sometimes included volunteers from court ordered community service and government issued stimulus programs in need of documented job experience. I directed donation inspections and item pricing, scheduling as well as balancing registers and bank deposits. Maintained store organization, inventory and upkeep. Other duties included: Cash handling and banking, POS and CRM navigation and execution, proficient persuasive sales implementation and training, trouble shooting, customer retention and de-escalation.
    View
  • Dots Fashions
    Store Assistant Manager
    Dots Fashions Apr 2008 - May 2010
    Lansing, Michigan Area
    Administered day to day company policies in management of 10-12 associates and entry level staff via training, and development. I regularly implemented corporate changes and seasonal forecasted market trend-based sales strategies to generate higher store revenue. Other duties included: Cash Handling, banking, POS and CRM Navigation, regular store audit and metrics reporting, overhead store AP and AR.
    View
  • Payless Shoesource
    Sr. Associate-Key Holder
    Payless Shoesource Feb 2007 - Apr 2008
    Lansing, Michigan Area
    Carried out all regular associate duties including; new product knowledge in order to offer customer service-based sales and persuasive recommendation, foot size measurements, cash handling, POS navigation, in store advertisement modification and maintenance, inventory and stocking. Promoted to Senior Associate – Key Holder. Senior Level Key Holder duties included; store book-keeping and balancing, banking, deposits, closing reports and in store auditing. Light Scheduling and managerial duties as delegated.
    View

Sharon Richardson Education Details

Frequently Asked Questions about Sharon Richardson

What company does Sharon Richardson work for?

Sharon Richardson works for Jackson

What is Sharon Richardson's role at the current company?

Sharon Richardson's current role is Claims Representative.

What schools did Sharon Richardson attend?

Sharon Richardson attended Lansing Community College, Everett High School.

Who are Sharon Richardson's colleagues?

Sharon Richardson's colleagues are Michael Rowe, Fsa, Maaa, Hannah Gullberg, Phr, Lois List, Kaylee Shattuck, Roger Walker, Emily Yelvington, Leanne Wright.

Not the Sharon Richardson you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.