Sharon St. Germain

Sharon St. Germain Email and Phone Number

Operations Manager @ Summerville Family Health Team
mississauga, ontario, canada
Sharon St. Germain's Location
Mono, Ontario, Canada, Canada
Sharon St. Germain's Contact Details

Sharon St. Germain work email

Sharon St. Germain personal email

n/a
About Sharon St. Germain

As an Operations Manager, I have many years experience in processes, policies, coaching, recruiting and office flow. My main goal is always to be a supportive manager for my staff, and help them grow within their roles, no matter what field. I strive to ensure there are clear processes in place for an excellent work flow. Always exceeding expectations when it comes to patient/customer care. I also had the privilege of working with an excellent team of health care professionals to open and run the Mississauga Covid, Cold and Flu Care Clinic, it was a rewarding experience that was much needed during the pandemic!

Sharon St. Germain's Current Company Details
Summerville Family Health Team

Summerville Family Health Team

View
Operations Manager
mississauga, ontario, canada
Employees:
53
Sharon St. Germain Work Experience Details
  • Summerville Family Health Team
    Operations Manager
    Summerville Family Health Team Jul 2013 - Present
    Mississauga
    Oversee and manage daily operations plus leading a team of health care professionals. Creating policies and procedures, yearly employee evaluations, salary matrix to increase employee motivation. Monthly meetings, Employee one on ones and as a team to better the overall moral and performance, recruiting and training. Budget analysis, purchasing. Re-evaluating work flow and processes, introduced a new, improved flow for better use of staff hours and work environment. I.T support and… Show more Oversee and manage daily operations plus leading a team of health care professionals. Creating policies and procedures, yearly employee evaluations, salary matrix to increase employee motivation. Monthly meetings, Employee one on ones and as a team to better the overall moral and performance, recruiting and training. Budget analysis, purchasing. Re-evaluating work flow and processes, introduced a new, improved flow for better use of staff hours and work environment. I.T support and troubleshooting.Trained power user for Accuro EMR system. Show less
  • Lasik Md
    Center Director
    Lasik Md Mar 2006 - Feb 2012
    Mississauga
    Managed and scheduled 2 Laser Eye Surgery clinics with a total of 24 staff members. Provided quality service to patients as well as encouraging a positive atmosphere in both clinics for staff and patients. Recruiting, evaluating employees, coaching and managing operations of both clinics. Received employee of the year for exceptional customer service. Experience with revenue building, KPI reports, budget analysis and purchasing.
  • Osler Eye Care
    Ophthalmic Technician
    Osler Eye Care Mar 2004 - Mar 2006
    Brampton
    Completed full pre-testing for all Ophthalmologists that included visual acuity, IOP, color vision testing, visual field testing.experience with IOL Master, HRT and A Scan testing.

Sharon St. Germain Skills

Healthcare Leadership Customer Service Refractive Surgery Ophthalmology Visual Field Testing A Scan Heidelberg Retina Tomograph Refractions Intra Ocular Pressures Refractive Surgery Screening Optical Coherence Tomography Customer Retention Ultrasound People Skills Staff Development Staff Scheduling Team Oriented Team Leadership Outstanding Time Management Skills Customer Focused Works Well In A Team Sales Time Management Emr Healthcare Management Medical Terminology Patient Education

Sharon St. Germain Education Details

Frequently Asked Questions about Sharon St. Germain

What company does Sharon St. Germain work for?

Sharon St. Germain works for Summerville Family Health Team

What is Sharon St. Germain's role at the current company?

Sharon St. Germain's current role is Operations Manager.

What is Sharon St. Germain's email address?

Sharon St. Germain's email address is sr****@****kmd.com

What schools did Sharon St. Germain attend?

Sharon St. Germain attended Centennial College, Sheridan College.

What skills is Sharon St. Germain known for?

Sharon St. Germain has skills like Healthcare, Leadership, Customer Service, Refractive Surgery, Ophthalmology, Visual Field Testing, A Scan, Heidelberg Retina Tomograph, Refractions, Intra Ocular Pressures, Refractive Surgery Screening, Optical Coherence Tomography.

Who are Sharon St. Germain's colleagues?

Sharon St. Germain's colleagues are Rosy Zafar, Robin Stewart, Jean Ann Jean Ann Carscadden, Falakas Mehdawi, Jill Geen, Vincent (Vince) Park, Maria M..

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