Sharon Burns Email and Phone Number
Sharon Burns work email
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Sharon Burns personal email
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Known as an ambitious, results-driven professional with a proven record enhancing, modernizing, and/or growing technical product portfolios. Contributes a keen ability to distill business objectives into actionable plans capable of supporting goals while enhancing continuity. A big-picture thinker who excels at marrying innovative ideas with data-driven best practices to fuel growth.Career Highlights:● As Director of Engineering at Rackspace: Reduced shrink >40% by collaborating with inventory managers to identify and resolve process/system issues● As Director of Engineering at Rackspace: Changed sources of inventory, which reduced production delivery time from 7 days down to just two (2) days while reducing the cost of goods sold by 50-75%● As Senior Technical Product Manager at Rackspace: Developed a repeatable data center build program capable of transforming any acquired property into a turn-key 24/7 data center operation within five (5) months● As Product Owner at Xenex: Reduced industry average timeline to acquire CE mark by 50%● As Product Owner at Xenex: Reduced time to market of new product versions by 50%● As Project Manager/Business Analyst at Marathon Petroleum Corporation: Reduced a 5-year project timeline down to just 2-years, which also subsequently reduced project costs● Awards/Recognition: WGU Excellence Award; Xenex Annual Employee Award – Salesforce Project; Rackspace Customer Service Fanatic Award; Army Commendation Medal, as well as a number of other military medalsProfessional Skill Set:● Direct Report Leadership● SDLC Management● Executive Presentations● Budget Management● Technical Documentation● Product Portfolio Management● Agile | Scrum Methodologies● Training | Coaching | Mentorship● User | Customer Experience● KPI Management | Reporting● Product Development● Project Management● Resource Allocation● Vendor Management● Strategic PlanningTechnical Proficiencies:MS Office Suite | Google Workspace | MS Project | MS Viso | MS Power Automate | Salesforce.com | Tableau | MS PowerBI | ArenaPLM | Slack | Asana | Jira | Confluence | Trello | MS Azure DevOps | Lucid Charts
A-Gas In The Americas
View- Website:
- agasamericas.com
- Employees:
- 73
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Product OwnerA-Gas In The Americas Apr 2024 - Present
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Business Analyst/Scrum MasterA-Gas In The Americas Aug 2021 - Apr 2024Key Achievements:● Enhanced the Salesforce team’s efficiency/effectiveness by cultivating an environment that utilizes Agile/Scrum Methodologies● Implemented Salesforce Maps to resolve an issue that had been outstanding for several years, which led to improved user satisfaction, improved data integrity, and a maintenance reduction over the prior custom solution● Created and maintained meaningful reporting for sales leadership utilizing Salesforce native tools and Microsoft PowerBI● Successfully improved sales team relationship by finding more efficient methods of resolving their requests, as well as improving requirements gathering and acceptance criteria testingKey Accountabilities:● Responsible for orchestrating user relationship management and data integrity validation● Relied upon to translate business objectives into technical requirements and test cases/test scripts
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Project Manager/Business Analyst - ContractMarathon Petroleum Corporation Sep 2018 - Aug 2021Findlay, OhKey Achievements:● Responsible for creating project plans, allocating resources and orchestrating projects to ensure objectives were met on time and within budgeted parameters● Relied upon to create and manage project budgets in excess of $1mmKey Accountabilities:● Project managed BLAN team’s project during the Andeavor acquisition and transitioned to Marathon’s systems, processes and policies● Created a PowerBI dashboard providing visibility of real-time project updates to leadership and stakeholders● Project managed a Hardware Refresh Program that had historically taken 5-years to complete and was able to identify more efficient methods to complete the same objectives within 2-years● Utilized low code tools such as PowerAutomate to design, configure, and monitor an automated solution for all refineries to request mobile phones and upgrades -
Product Owner/Senior Project Manager/Regulatory ManagerXenex Disinfection Services Oct 2012 - Mar 2019San Antonio, Texas AreaKey Achievements:● Enabled the Low-Risk classification for IEC/EN 62471: photobiological safety of lamps and lamp systems including luminaries, which became a competitive differentiator for Mexico● Successfully migrated all operational, product and project processes to SaaS platforms; created change management and release procedures leading to ISO 13485● Provided a resolution to missing requirements needed by international distributors to meet governing regulations, which led to Xenex finalizing multimillion-dollar contracts with international vendors● Reduced time to market from originally estimated 2 years down to just 9 months for a new “V3” version of robotKey Accountabilities:● Responsible for providing leadership to 3 direct reports while managing product launches, enhancements and projects; managed vendor relationships/contracts; ensured regulatory and safety compliance● Relied upon to collaborate with executive staff to define/implement KPIs, as well as enhance data visualization -
Director Of Engineering And Operations | Sr. Technical Product Manager | Product OwnerRackspace, The #1 Managed Cloud Company May 1999 - Oct 2011VariousKey Achievements:● Voted for ARIN (American Registry of Internet Numbers) to continue to allow the Name Based Webhosting policy w/o changes (>50% of customers utilized Name Based hosting, the revenue would have significantly declined)● Created career maps for all roles within the organization, with results such as a 75% Gallup Q12 morale increase● Developed a process that turned acquired property into a turnkey 24/7 operating data center within 5 months, which represented 3-7 months less than industry-leading expert estimatesKey Accountabilities:● Responsible for providing leadership to 150 total personnel across 4 departments at 5 locations in the US and UK● Relied upon to ensure “5 9s” while orchestrating Network Engineering, DevOps and Field EngineeringEfficiently managed CAPEX and OPEX budgets of >$300k per month -
Technical Trainer And Computer TechnicianSierra Computer Center 1998 - 1999Trainer for civilian and local government community in general computer use and various software applications, including basic word processing programs, project management software, and database design.Provided field technical support including setting up and configuring computers and network equipment for business local area networks (LANs).
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Computer TechnicianFreelance 1997 - 1999Sierra Vista, AzProvided in-home software and hardware training for local residents.Built new computer systems and provided repair and consulting for computer hardware and software issues.Designed, installed, maintained, and provided support for in-home and local business networks.
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Battalion Training TechnicianUs Army 1992 - Jan 1997MdTrained in Electronic Computer Repair to design, diagnose, and repair electrical equipment to component level electronic issues on circuit boards, including replacing circuit board components.Developed electrical diagram documents.Provided help desk support to battalion personnel on various hardware, software, and networking issues. Responsible for repairing and maintaining general office equipment. Managed and fulfilled training requests and requirements for battalion military and civilian personnel.Assisted in management and documentation of military and civilian personnel training requirements including Prevention of Sexual Harassment (PoSH), physical training (PT), annual weapons qualifications, etc.Managed military regulation library.
Sharon Burns Skills
Sharon Burns Education Details
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Business Administration, Information Technology Management -
Sentinel Vocational CenterComputer Aided Drafting
Frequently Asked Questions about Sharon Burns
What company does Sharon Burns work for?
Sharon Burns works for A-Gas In The Americas
What is Sharon Burns's role at the current company?
Sharon Burns's current role is Product Owner.
What is Sharon Burns's email address?
Sharon Burns's email address is sh****@****nex.com
What schools did Sharon Burns attend?
Sharon Burns attended Western Governors University, Sentinel Vocational Center.
What are some of Sharon Burns's interests?
Sharon Burns has interest in Disaster And Humanitarian Relief.
What skills is Sharon Burns known for?
Sharon Burns has skills like Team Building, Data Center, Team Leadership, Strategic Planning, Training, Saas, Bpm, Change Management, Project Management, Operational Efficiency, Organizational Management, Employee Relations.
Who are Sharon Burns's colleagues?
Sharon Burns's colleagues are Candace Duncan, Thomas Bateson, Doug Hentges, Tim Kearney, Xochitl Lopez Bautista, Jim Adams, Chance Bloomer.
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Sharon Burns
Greater Boston5astrazeneca.com, gtspower.com, rochester.rr.com, energetix.net, scisafe.com -
Sharon Burns
Washington Dc-Baltimore Area -
1zurichna.com1 (800) 3XXXXXXX
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Sharon Burns
Atlanta Metropolitan Area4comcast.net, gmail.com, centurylink.com, acuitybrands.com2 +125385XXXXX
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