Sharon Ching Email & Phone Number

Bellevue, Washington, United States

- Lead PM for projects with budgets up to $75M, managing cross-functional teams in various client sectors, often bringing new products and services to market.- Clients include: + Largest coffee retailer in the USA + Large healthcare IT company in CA + Wireless communications company + Top 3 credit union in WA- Plan, execute, and manage multiple projects simultaneously as part of enterprise Program Management Office.- Develop program plans to outline scope, timelines, resource requirements, & interdependencies among projects.- Report to C-suite across programs to ensure high standards, best practices, accountability, and full transparency.- Instruct others on how to run Program Increment (PI) Planning events; mentored project managers on how to report and track monthly budgets; coached first line managers to better collaborate with each other and teams.- Prepare and facilitate remote and in-person PI planning events for large organizations with 40+ participants.

Bellevue, Wa

Project: Electronic Just In Time Test (eJITT) Mobile Application- Project Manager for a team of 10 + comprised of on-shore and off-shore IT developers, engineers on the server side, testers, product owner, and business analyst.- Implemented agile processes to a cross organizational team in order to take a prototype application to production - Negotiated resources and project budget with managers from various organizations to ensure proper funding was allocated for the project - Led project through development challenges including timeline reductions from management and scope creep via new features and customer enhancement requestsProject: Enterprise Cloud First Communications Website- Led the cloud website development team, and introduced new concepts to increase collaboration such as integration with internal social sites and gamification- Led final validation that website was functional to spec by creating over 100 test cases to ensure final delivery met quality standards- Directed the coordination efforts with Cloud Subject Matter Experts (SMEs) across the Cloud Program as well as service providers to gather requirements and scope needed to support a phased release processProject: Aviation Services Innovation Center (ASIC) & Aviation Learning and Analysis System (AtLAS)- Coordinated all maintenance and flight operations projects for the center; acted as a primary contact between the ASIC, Jeppesen, F&MS, and EFB applications- Trained 3 teams with 5+ members each; and 3 Scrum Masters on Agile methodology as the Lead Scrum Master- Developed and modified project’s scope by gathering requirements from thirty clients and staff per month and reported on project timelines and milestone progress- Co-led the adoption and use of ARIS, a business process architecture modeling tool that enabled modeling and mapping of projects, lab capabilities, and simulation scenarios against business objectives and KPIs

Mobile Development IT Project Manager for the BCA Mobile Solutions Development Team. Spearheaded the creation of a brand new Agile development team; and designed and implemented all team processes, procedures, and methodologies. Managed large, complex mobile projects incorporating resources from internal, contracted, and offshore sources adhering to Program Management Best Practice (PMBP) for system development. Communicated and coordinated with executive leadership teams on project statuses and deadlines. Worked in Product Development and consulted with customers, understood the problems they were solving, and lead the development team to deliver product solutions. Managed relationships with external customers, subsidiaries, internal clients, and vendors. Facilitated, lead, and supervised product planning meetings and product demos which confirmed agreement between IT and product owners on what is being delivered. Chosen to be IT Leader for mobile device acquisitions, coordinating mobile device requirements across all business units within Commercial Aviation Services.

Became the acting Project Manager for nine months and later promoted into the position. Managed the sixteen-member Architecture Integration Team (AIT) that was working on 3-4 projects at a time. Tracked schedules, administered working meetings, and tracked risk and issues. Led minimization of downtime by diagnosing data using the F5 tool to ensure configuration accuracy for all environment GTMs (Global Traffic Managers) and LTMs (Local Traffic Managers). Generated architecture artifacts in order to support and document business decisions. Led the EMS (Event Management System) Non Advocate Review (NAR) by interviewing EMS program staff, conducting business analysis, and delivering a process improvement recommendations.

Completed a Boeing IT Leadership Program by performing 4 six-month rotations in enterprise architecture, functional analysis, IT infrastructure, and program management while taking on increased responsibilities with each rotation; including moving to the east coast in order to support both the Washington DC and Charleston, SC sites.

Masters, Project Management

Bba, Management Information Systems, Marketing

Activities and Societies: NWFASA, FASU

Education record

Certificate in Enterprise Architecture Fundamentals, Nov. 2008