Sharon Chisholm Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Coffs Harbour, New South Wales, Australia

Coffs Harbour, Australia

Mindset coaching for small business owners who work from homeCoaching and mentoring via SkypeAssisting clients with time scheduling, goal setting, and planning.Working with clients on confidence, limiting beliefs and behaviours, negative self-talk, and anxiety.Public speaking. Workshop facilitation.All aspects of running my own business, including sales, marketing, time management, accounting, and social media.Writing articles for online publications.Contracted to ATO to assist in putting together a training program for their 4500+ customer service staff, on how to better serve clients with living with mental health challenges. Written a number of articles for Flying Solo, Smallville, and BP Magazine for Bipolar

Coffs Harbour, Australia

Running ASIST (Applied Suicide Intervention Skills Training) and SafeTALK (Suicide Alertness for Everybody) workshops, both within the community and professional organisations.Community engagement - representing Lifeline at events such as Mental Health Week, National Suicide Prevention Day and Rainbow Fayre.

Smallville is a place for Small Business owners who think big. It is a community where ideas, advice and knowledge are shared openly to support small business owners everywhere.

Sydney

Providing guidance on putting together training for the 4500+ customer facing staff on how to better support small business owners who live with mental health issues. Areas covered:Focus groupPanel interviewVideo interviews

This was a voluntary role as part of the management committee of a networking organisation for those committed to working with integrity and authenticity.

Coffs Harbour, Australia

During this time, my husband worked all over Australia, on a fly in, fly out basis. Therefore I was solely responsible for child care during these times. During this time I read many personal development books, including business, health, and life skills.I made and sold greetings cards to local shops.

Working to set sales and productivity targetsDealing with all temporary vacancies.Extensive client liaison - taking vacancy details, submitting candidate details, arranging interviews, salary negotiation, service evaluations.Preparation of press advertisementsInterviewing and skills testing of candidates, coaching where necessaryEnsuring quality procedures and guidelines adhered to

Managing, leading and motivating a sales team Responsible for meeting/exceeding agreed annual sales target (currently £2.6m)Proactively monitoring staff to ensure established standards of performance are achievedPreparation, presentation and execution of the annual sales planWorking to strict company standards and quality proceduresPerforming monthly staff performance reviews and annual appraisalsOngoing coaching and development of staff including the auditing and monitoring of in-house vocational qualificationsRecruitment, selection and induction of new staffPersonal and direct responsibility for overseeing large orders and projectsPreparation and delivery of presentations at all levelsNew business research and development General management duties such as chairing weekly meetings, staff disciplinaries, complaint handling and assisting at trade shows

Working alongside Sales Office Manager to ensure key activities are being carried out by staffDeputising for Manager in times of absencePerforming monthly staff performance reviewsWorking as part of a company focus group to improve and develop quality standards within the organisationDuties as listed below

Working as part of a large team, responsible for a designated client baseExtensive client liaison relating to orders, enquiries, complaints and other customer service issuesGeneral administrative duties including producing of quotes, letters and minutes.Correspondence with suppliers regarding product information, prices and availabilityEnsuring up to date knowledge is maintained on specialist product area to maximise business opportunitiesProactively contacting customers following quotation to ensure order won

Working to set sales and productivity targetsWorking mainly on large contract clients being responsible for all recruitment issuesExtensive client liaison - taking vacancy details, submitting candidate details, arranging interviews, salary negotiation, service evaluationsPreparation of press advertisementsInterviewing and skills testing of candidates, coaching where necessaryCo-ordinating large recruitment projects for 30+ vacanciesEnsuring quality procedures and guidelines adhered to

Business & Finance

Diploma