As an Account Manager with VMB, my role incorporates taking over existing accounts and acquiring new logos. My goals are to retain and grow existing revenue and introduce new products and services into my customer base. There has been increasing change within Public Sector organisations and they are no longer the stereotypical 'slow movers'. This is particularly true within the UK's policing sector, an area I am passionate about having worked with “Blue Light” for over 10 years. Flexibility is the key to fully address the many opportunities to support my customers in addressing the many challenges they face today. I identify opportunities by having open, business-based conversations within my accounts and prospects. This enables me to understand their challenges and aims both at a corporate and individual level. Using this information I work with subject matter experts at VMB to scope and design solutions that meet the identified requirements. My personality enables to build strong internal relationships and, as a result, I have surrounded myself with a trusted internal team that I can rely on to propose solutions that deliver tangible benefits to my customers, my company and me personally. Whilst technology is an enabler for change, this approach allows me to present propositions in plain English which my customer understands.

Business Manager - Government, Mobile and Enterprise Responsible for managing major accounts, new and existing partners, Government bodies and other strategic relationships. Identification of new opportunities within the Government and private sector and development of a new strategic approach to meet the requirements of the market to deliver continued growth. Major Achievements:• Worked with major clients developing complex managed services sales propositions and turnkey bids • Track record of continued account growth delivering both new business opportunities and on-going account management to successfully expand Arqiva’s product portfolio• Order values ranging between £200k to £2m. Customers include Police, Fire, Ambulance, Local Government, Central Government and private sector customers• Successfully managed one of Arqiva’s largest managed service contracts looking after the Ministry of Justice – involved supplying, installing and maintaining PMR equipment and the ability to broadcast radio across their estate• Development marketing campaign for a customer sales catalogue including the associated telesales support• Consistent track record of achieving KPI’s set as part of my overall annual target market agreement.

Worked with both Private and Public Sector accounts selling the Siemens portfolio which comprised of VoIP, infrastructure, CRM/contact centres, interactive voice response systems and professional services including end-to-end service contracts.