Reporting to the Global Systems Manager, I support and lead the implementation, training, and governance of Supply Chain ERP business system processes. My role involves collaborating across all functions and engaging with business users, IT, and external suppliers to ensure the system meets Alliance’s needs. I manage system changes in response to new requirements and standard updates and support broader business projects. Key responsibilities include:• Introducing and delivering training for new and revised system processes - Empower the team with the knowledge and skills needed to excel.• Leading and supporting continuous improvement activities using Lean Six Sigma methods - Drive efficiency and innovation within the team.• Driving process efficiency and transformation within the supply chain management team - Ensure streamlined and optimised operations.• Supporting D365 and its interfaces, identifying and providing solutions - Maintain seamless operations and address any issues promptly.• Managing relationships with third-party suppliers, establishing supplier reviews, and measuring SLAs - Ensure high-quality supplier performance and effective collaboration.• Managing and delivering platform upgrades and BAU change requests - Keep systems up-to-date and responsive to business needs.

Supply chain specialist for U.K. and European markets. New category (non alcoholic) in a fast growth market. Key achievements:• Leading and supporting continuous improvement activities using Lean Six Sigma methods - Drive efficiency and foster innovation to manage inventory, raw material, and finished goods planning.• Driving process efficiency and transformation within the supply chain management team - Ensure optimised operations and streamlined processes.• Developing and implementing central planning, forecasting, and distribution processes - Establish robust planning and forecasting frameworks.• Optimising inventory and increasing forecast accuracy - Enhance supply chain performance and ensure accurate forecasting.• Leading projects for onboarding new co-packers, suppliers, and 3PL solutions - Successfully integrate new partners into the supply chain.• Improving reporting systems for financial and commercial purposes using PowerBI - Enhance data-driven decision-making through advanced reporting.• Launching and chairing the S&OP Process - Lead sales and operations planning initiatives to align supply and demand effectively.

Managing client accounts within pharmaceutical, convenience and top 8 retail channels supply chain along with supporting projects and managing extreme volatility in market during a pandemic, providing smooth running of daily operations and communication to all stakeholders, achieving customer on shelf availability whilst also driving customer forecast clarity and execution, and end to end operational efficiencies. Key achievements include:• Optimised order-to-delivery processes to minimise supply chain costs - Implemented efficient processes to reduce costs and enhance operational performance.• Managed client accounts and supported projects during market volatility - Ensured stability and continuity in challenging market conditions.• Reviewed claims process - Analysed and improved claims procedures to ensure accuracy and efficiency.• Improved forecasting measures for NHS Wales - Enhanced forecasting accuracy to support better decision-making and resource allocation.

Business Owner:• Developed and deployed an online platform.• Implemented key strategies with clients based on scientific research.• Designed and delivered CPD to students through online content.• Provided in-house tutoring for Level 5 students.Practice Manager at Wells Chiropractic and Osteopathy Centre:• Managed day-to-day operations and reduced clinic spend by £120k p.a.• Implemented GDPR procedures and managed the website and social media.• Created an outreach program.Project Manager at British Solar Renewables:• Delivered large-scale solar projects and led ISO9000 reviews.• Coordinated with developers for asset release to an IPO.Project Manager at Chalice Well:• Implemented a new direct debit system and provided staff training.

Completed various strategic roles as a; Business Improvement Manager, Supply Chain Co-ordinator, Forecaster, Spares Planner and Business Analyst for this British multinational public holding company that designs, manufactures and distributes power systems for aviation and other industries. Key achievements include:• Reviewed and scrutinised business improvement processes - Identified waste and potential lean improvements, successfully streamlining a warehouse process from 40 days to 19 days.• Transformed processes to address visibility issues of repaired engine modules for an overseas joint venture - Enhanced control of modules across multiple sites, improving profit margins and customer satisfaction.• Applied Lean Six Sigma principles - Achieved a record 85% customer on-time delivery KPI by year-end, demonstrating strong problem-solving capabilities.• Led a comprehensive asset discovery exercise - Identified a critical supply chain issue, resulting in a £2M salvage saving and mitigating a potential material shortage crisis.• Successfully managed an oil gasket retrofit campaign - Overturned a program decision, reducing total cost liability from £16.5m to £250k, showcasing effective project management.• Proactively challenged delinquency rate reporting - Improved accuracy and reduced the delinquency rate from 25% to 7%, illustrating strong stakeholder management and problem-solving skills.• Communicated effectively with stakeholders across a matrix organisation - Took time to understand key stakeholders' frustrations, ensuring better focus, clarity, and reduced duplication of effort.