As a Senior Practice Manager at Mercy, I oversee the operations and performance of three Primary Care Clinics with experience specializing in Breast Surgery, Surgical Specialist, and Oncology and Hematology.My core competencies include customer relationship management (CRM), business management, and problem solving. I am passionate about delivering results while maintaining positive leadership, team communication, and culture. I am driven to create high-performance products using agile methodology. My mission is to provide quality care and service to the patients and staff of Mercy, and to contribute to the advancement and innovation of the healthcare industry.