Sharon Palchak Email & Phone Number

Sharon Palchak is a Senior Customer Success Manager at Brightflag. She possess expertise in library instruction, library science, library, e learning, information literacy and 36 more skills. She is proficient in Spanish. Colleagues describe her as "When five years ago I promoted Sharon to be the Manager of a department newly reporting to me, I’d made perhaps the best decision of my career. This was a tumultuous period for ProQuest Books, since the company had invested heavily on its new ebook platform, and the resulting need to migrate customers around the world from one platform to another, library by library, each with its own particular circumstances, was a highly complex enterprise that was not going particularly well. Beyond… Show more" and "Sharon manages a global team of expert library workflow consultants. She recognizes that customer success is the best driver of business success and creates a supportive team culture focused on providing excellent customer experiences. Customer expectations and needs differ around the world and she works hard to provide uniquely relevant service. She and her team are regarded as results oriented and highly credible by customers and internal stakeholders alike. Individual team member… Show more"

Listed skills include Library Instruction, Library Science, Library, E Learning, and 37 others.