Sharon Lewis Email & Phone Number

Direct dynamic internal communication strategies for employees across North America, Caribbean and Latin America, EMEA and APAC regions at Amdocs, a global technology leader with a workforce of over 30,000 employees worldwide. Support Amdocs’ business objectives by developing effective relationships with a wide variety of internal partners, including senior leadership. Engage employees and support the global employee experience by developing creative content and executing unique strategies.Spearhead communication strategies for eight specialized and high-profile business units, including industry giants like T-Mobile, AT&T, Cloud, and Financial Services. Deliver communications and implement tailored engagement programs that contribute to business growth and heightened employee satisfaction.Elevate the strategic position of divisional management through data-driven communication tactics and comprehensive communications plans. Successfully orchestrate impactful town hall events, "coffee with" sessions, monthly updates, and newsletters to enhance the overall employee experience.Increased employee engagement and attendance by up to 15% at major divisional functions.Led communication planning for post-merger integration following an Amdocs acquisition, ensuring alignment with the company’s employee-focused strategies.

Newbury, Ohio, United States

Recruited by a provider of industry-leading water softeners and reverse osmosis systems to execute marketing print, broadcast, digital, social media, email and engagement marketing campaigns for corporate dealerships in OH, IN and MI. Coordinate a team of creative development and digital marketing experts to ensure the timely creation of promotional materials, strengthen brand recognition and improve sales production.Execute marketing strategy and write / edit advertising and public relations materials for corporate dealerships in Ohio, Indianapolis and Michigan. Manage designers, printers and other vendors to produce a wide variety of materials, including brochures, postcards, banners, booth displays, vehicle and building graphics, etc.Plan and execute nine yearly sales events: Grew event attendance by 20% YoY and event sales up to 17% YoY from 2015 - 2019. Increased event sales up to 158% from 2019 – 2021, despite pandemic restrictions.With minimal budgets, create community interest at sales events by employing unique / economical marketing tactics.Conduct thorough program / campaign data analyses that led to campaign enhancements, such as a more customer-centric focus and greater emphasis on targeting, and contributed to 29% revenue growth from 2016 - 2021.Supported the development of email campaigns that garnered a 12.5% open rate and a 14.8% clickthrough rate, and social media campaigns that expanded followership across all platforms by 5% YoY and engagement by 131%.Played a key role in elevating Google review scores by 63% by creating content for email, social media and print campaigns that solicited customer reviews. Produced TV and radio commercials with high-profile professional sports broadcasters and celebrity spokespeople that continue to elevate brand reputation and position Kinetico as the authority on water in the consumer market.Selected by senior leadership to mentor interns due to comprehensive industry expertise.

Wrote copy for product slicks, press releases, email campaigns, website, digital media, case studies and other advertising initiatives at a global leader in electrical components. Held concurrent responsibilities for supporting the design of go-to-market strategies, managing relationships with media, exceeding aggressive ROI targets and assisting with the management of advertising budgets.Increased media coverage for three product lines through the cultivation of productive relationships across all media outlets, with an increase in sales revenue of 7 - 10% annually.Reduced annual advertising spend by 25% by negotiating lower rates from print, TV and digital media companies for ad placements and optimizing the advertising calendar for multiple product lines.Created strategies and tools to optimize new product launches and promotional campaigns, including literature, news releases, warranties, trade show materials, training materials, presentation tools and advertisements.Cultivated productive relationships with trade journals, which more than doubled free product placements.Created effective project management systems to streamline responsibilities; served as the department’s wordsmith.Designated as a new-hire coach to equip all team members with the process knowledge to be successful.

Developed and executed targeted marketing campaigns at a rapidly growing financial institution serving Cleveland and surrounding areas. Expanded the credit union’s brand awareness through traditional and non-traditional public relations and marketing communications tactics.Assisted in the creation of yearly marketing plans for a variety of financial products and services aimed at increasing leads, expanding brand recognition and exceeding sales goals.Initiated and designed strategic promotional materials, including postcards, brochures, annual reports and inserts. Wrote clear, concise and creative content for all marketing promotions and collateral, including monthly newsletters.Directed content development and managed updates to credit union’s website.Promoted membership opportunities by utilizing media outlets and organizing community awareness events.Tasked with training staff on the credit union’s products and services to increase knowledge and enthusiasm. Served as the company expert on graphic / web design and communications / public relations.

Schaumburg, Illinois, United States

Helped to build a unique brand awareness by writing, editing and designing creative marketing communications materials for Motorola’s elite employee credit union in Illinois. Led brainstorming idea meetings to generate campaign ideas and customer engagement collateral. Wrote and designed all strategic promotional materials, including postcards, brochures, annual reports and inserts. Managed the content creation and design of MECU’s monthly newsletter.Directed content submissions and managed updates to credit union’s website.Promoted membership opportunities by utilizing media outlets and organizing community awareness events.

Oak Brook, Illinois, United States

Wrote, edited, researched and managed content creation for Drug Discovery & Development, R&D Magazine and Genomics & Proteomics, three B2B technical and specialized magazines for a publishing company in Illinois.Researched and wrote feature articles, departments, e-newsletter and web content. Produced multiple supplements by managing editorial submissions from company executives.Coordinated with vendors, advertisers and design staff to complete work within strict deadlines.Edited and managed the submission of manuscripts from in-house editors and freelance scientific writers.Assisted in the organization of R&D Magazine’s annual awards conference and Lab of The Year competition. Helped companies across the U.S. and Europe submit entries and assisted winners during awards ceremonies.