Sharyn Riddle Email & Phone Number

Greenville-Spartanburg-Anderson, South Carolina Area

Oversee the recruitment, hiring, training, staffing, and performance management for a team of 30 associates. Hold direct responsibility for HR functions within the store, including interviewing and all onboarding processes. Manage inventory control, inventory reporting, ordering, and action planning.Design, develop, and deliver training workshops for Supervisors, store management trainees, and associates. Act as the Serv Safe proctor and instructor in a classroom setting. Collaborate with both customers and employees to resolve issues and ensure high levels of satisfaction.Select AchievementsConsistently rank in the Top 5 for Sales and Productivity, with sales ranging from $350k-$400k weekly. Recipient of the Top Customer Service Award (2019).Completed a rigorous 6-month training program in Ireland with Lidl managers from multiple countries. Returned to the US and was responsible for opening multiple Lidl locations in GA and SC. Created a training center for the Augusta, GA location consisting of both hard skill and soft skill training. Worked closely with the Augusta team during a 6-month transition period before the building was ready for use.

Led all store operations, including hiring, training and development, and disciplinary actions as required. Managed budgets focused heavily on inventory and labor costs using lean warehouse and lean staffing models. Created and implemented targeted marketing campaigns resulting in enhanced operational results. Accountable for inventory control, ordering, and store cleanliness.Select AchievementsCompleted General Manager training and spent the first year helping to open and manage stores in 4 states. Responsible for managing the opening of 14 new stores within 1 year with the last being a permanent location. Achieved the highest grand opening 1st day sales on record with $108k in one day.

Advanced through a series of positions, including store manager, district manager, and franchisee owner. Responsible for hiring, training, staffing, and management of teams of 80+ associates. Reviewed monthly P&L statements to control food costs and paper costs, inventory dollar amounts, and any other controllable expenses. Participated heavily in local store marketing with local community groups and elementary schools.Select AchievementsSuccessfully opened the York, SC store, including picking the location, overseeing the build of the store, and hiring and training 88 employees. Achieved the most successful grand opening in the Carolinas with $32k 1st day sales. Participated in the ATeam, tasked with opening 18 locations in NY, SC, NC, and GA.

Bachelor Of Business Administration - Bba, Human Resources Management And Services, 3.60

Education record