Who is Shashank Sinha? Overview
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Shashank Sinha is listed as Solutions Engineer (Field) at Zoom, based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Shashank Sinha.
Shashank Sinha previously worked as Solutions Engineer (JAPAC) at Zoom and Solutions Architect at Wipro Limited. Shashank Sinha holds Bachelor Of Technology (Btech), Information Technology from Maharaja Surajmal Institute Of Technology.
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Profile bio
About Shashank Sinha
Shashank Sinha is a Solutions Engineer specialising in UCaaS /CCaaS products. He carries 9 years experience in the field working with many enterprises across different verticals on global UC projects.He has spent considerable time in the operations and deployment (delivery) roles within the UCaaS space. However, lately he is in a Pre-Sales role with Zoom.In his current role he works as part of pre-sales stream, liaising with sales, business development teams to identify business opportunities, detail research of the clients infrastructure and convert prospects to customers by providing solutions, demos & POCs. Shashank possesses exposure in delivering presentations to the client at CxO levels.Certifications:• MS-700 - Managing Microsoft Teams.• MS-720 - Teams Voice Engineer.• ACA
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8 roles
Shashank Sinha work experience
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Solutions Engineer (Japac)
CurrentDelivering Happiness to our customers by enabling them with our products.
Jan 2023 - Present
Solutions Architect
- Planning of pre-sales strategies, positioning in contrast to the competitors and demonstration of the business capabilities in the UCaaS and M365 domain. Bringing in technical & business expertise to help clients strategize their digital transformation journeys.- Respond to RFP / RFI’s. Optimally solution the client requirements keeping cost in mind..
May 2021 - Dec 2022
Uc Senior Specialist
Responsibilities:To analyze and evaluate the complex UCC solution design and implementation maintaining the integrity and consistency of the UCC solution. Perform first time right and on time UCC migrations. Support ATP (UAT), Hypercare for said migrations.- Delivered 4 Projects for Teams Direct Routing.- Sonus/Audio Codes Voice Gateway configurations..
May 2019 - May 2021
Senior Support Engineer (Sfb/Sonus)
- Promoted to Senior Support Engineer.
- Resolving escalations from L2 engineers in incidents related to SFB, Voice Gateways.
- Lead meetings with management (client and internal) providing analytics of issues resolved & overall team development.
Aug 2018 - Apr 2019
Support Engineer (Sfb/Sonus)
- Part of Client - Nestle Globe's - Unified Comms Alpha Operations Team (3 years) handling client/server issues related to Skype for Business/Voice and providing remote support via telephone, email and Skype for.
- Understanding and resolving issues in-line with our SLA with customers and partners.
- Planning and implementation of simple changes in Lync/SfB environment, patching (iBundle, CU) etc.
- Configuring Voice Routing, Dial Plan, PSTN Usage, Route and Trunk Configuration.
- Troubleshooting Lync/Skype Server (Using Lync Server Logging Tool)
- Handling escalated P1/P2 issues, involved in vendor calls with MSFT/Sonus TAC support.
Apr 2016 - Aug 2018
Project Consultant (Office 365)
As a project consultant I provide on site deployment and solutions to clients in Office 365.- Provide solutions for mailbox migration from on premises to cloud based services.- Projects Completed: 3- Backup of Existing PST File of 250 User Accounts.- Reconfigured Outlook with Outlook Anywhere Setting and Import Mails from PST File for 50-100 users.- One.
Jun 2015 - Mar 2016
Technical Support Engineer (Identity/Adfs)
Convergys (Microsoft, Eps Process)
- Provided technical support to NA clients on issues related to Office 365 via remote session.Installed and configured Directory Synchronization.Migrated AD user accounts to Office 365 via Dirsync/AAD sync.Experience in.
- MSSOLVE, CAP (Customer Assistance Portal)
Jun 2014 - Jun 2015
1 education record
Shashank Sinha education
FAQ
Frequently asked questions about Shashank Sinha
Quick answers generated from the profile data available on this page.
What company does Shashank Sinha work for?
Shashank Sinha works for Zoom.
What is Shashank Sinha's role at Zoom?
Shashank Sinha is listed as Solutions Engineer (Field) at Zoom.
Where is Shashank Sinha based?
Shashank Sinha is based in Gurugram, Haryana, India while working with Zoom.
What companies has Shashank Sinha worked for?
Shashank Sinha has worked for Zoom, Wipro Limited, Orange Business Services, Unify Square, and Pc Solutions Pvt Ltd.
How can I contact Shashank Sinha?
You can use AeroLeads to view verified contact signals for Shashank Sinha at Zoom, including work email, phone, and LinkedIn data when available.
What schools did Shashank Sinha attend?
Shashank Sinha holds Bachelor Of Technology (Btech), Information Technology from Maharaja Surajmal Institute Of Technology.
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