Shashi Shankar Email & Phone Number

Delhi, India

Working as an Enterprise Architect, in Chase Travel LOB and defining enterprise architecture and architectural strategy of key business platforms. Oversee the design and implementation of complex solutions, ensuring they are in line with the architectural vision, and meet business objectives. Work closely with senior executives, business leaders, and engineering stakeholders to understand their needs and goals, translating them into effective architectural strategies. Providing architectural and technical guidance to the team and making sure the architectural standards and best practices are followed to maintain the quality and consistency of technology solutions. Layout the target state architecture and various transition states.• Created the enterprise cloud-native platform architecture for revolutionizing the legacy on-premises business platform.• Pioneered cutting-edge enterprise architecture, meticulously aligning current, intermediate, and target states across Business, Data, Application, and Technology.• Engineered robust solution architectures for key business products Across functional area.• Elevated Key metrics by spearheading the migration of on-premises Genesys contact center operations to the cloud using Amazon Connect. • Collaborated closely with senior executives and a Cross-functional team to extract insights into their goals and requirements, translating them into innovative architectural strategies.• Established comprehensive architectural guidelines and pioneered developing and managing architectural governance practices, ensuring excellence and consistency in architectural work across the organization.• Developed and sustained a multi-year technology and architecture roadmap that aligned with the company's current business goals and propelled its future vision.• Guided and mentored architecture and technical teams on advanced architectural principles and the implementation of cutting-edge technologies.

New Delhi Area, India

A product development company focused in Unified Communication and Contact centre domain. Worked as a technical strategist to transform this company from professional services company to a product development company. As a head of technology was leading the product development, architecture and engineering practices.Key Achievements:• Spearheaded a team of over 100 technology professionals as Technical Head for Cloud, SaaS, and Emerging Technologies, championing the development of sophisticated enterprise cloud-based SaaS products within the Unified Communication domain.• Directed product management and product engineering functions, overseeing the entire product lifecycle—from ideation through to sales and post-sales—for the contact center and unified communications industry.• Established and managed a Hosted Contact Centre and AI business practice, driving diversification and boosting revenue generation.• Directed all aspects of product architecture, engineered enterprise-grade SaaS and on-premise solutions, and optimized them for sale across multiple licensing models tailored to various market segments.• Setup and oversaw architecture governance process and architecture guidelines at organization level.• Championed the development process and implemented practices such as Agile, DevOps, and rigorous Code Reviews, enhancing development efficiency, maintaining high delivery quality, and controlling costs effectively.• Propelled business growth by identifying key opportunities and strategically investing in pivotal technology areas. • Forged key strategic partnerships and managed crucial accounts, orchestrating collaborative alliances with partner companies to drive mutual success.

Noida Area, India

A software product development company with focus on outsourced product development with its presence in North American market, serving to Oil & Gas, Loyalty, IP, E-Commerce sector customers.• Analysed the business requirement and developed solution architecture for multiple outsourced products for Oil and Gas industry.• Developed architecture using pattern and technology such as web 2.0, Client Server, SOA, middleware, HTML5 and CSS3, Angular, REST, Sharepoint, DNN, SQL Server, MSBI• Developed common development framework which takes care of all the common cross cutting concerns and allowed faster product development and cost savings.• Evaluated different technologies and platforms to determine the best fit for the solution.• Led technical feasibility study and proof of concept to validate technology choices.• Leading the COE and engineering team of .NET, CMS and Analytics technology.• Pioneered the establishment of a CMS development practice, leading to the successful launch of a new business vertical and considerable revenue increase.• Built Data and Analytics practice while launching a new business vertical, resulting in revenue growth.

Noida Area, India

*Managed Microsoft Account; effectuated mobile development practice for Android, RIM and iOS, built and led mobile development team from scratch *Developed multiparty provisioning module with telcos for a big mobile development project in .NET for Microsoft

Noida Area, India

*Coding & Implementation of various .net projects *Technical training and mentorship to team *R & D and low level design for assigned projects*Key resource in the technical presales team to execute POCs, provide solutions and recommendation for successful bidding of projects*worked with key customers like Blackstone, McKinsey, CEB, Economic times

New Delhi Area, India

* Coding and development* Training* Responsible for transition from foxpro based app to .NET apps