• Designing on boarding & induction plans which include communicating the policies, KRAs to the employees and conducting background and reference checks• Defining the KRAs, Goal Sheets for driving the performance management system; reviewing PMS cycle, facilitating increments, promotions, transfers and ensuring the pay hikes are in-line with company standards and performance• Identifying hi-potential, key employees and effectuating talent development plans to strengthen employee skills and develop them for the new roles while also improving the performance management process and goals.• Organizing employee engagement, welfare, development and recognition programs like sports, cultural & social activities,• Work with line managers and employees to address all types of employee relations issues ensuring a balance in representing all parties interests• Assess business units human resources training needs and conduct 1:1 and/or group training sessions as appropriate

• Handling all activities for EMEAI related to Compensation and Benefits, Hire’s and Termination’s, Retirement’s, Rewards processing, Payroll Interface, HR Shared Services center and Employee engagement’s etc.• Handling all types of Personal Information change requests e.g. Address Change, Education Change, Change in dependent person, Marital Status Change, Emergency Contact etc.• Handling all types of Employee Information change requests e.g. Department change, Cost Center Change, Job Code, Promotion, Demotion, Part Time-Full Time Changes etc.• Handling Hires, Rehires, Terminations, Person of Interest, Deactivation of User ID, Awards such as Extended Duty, Promotional Awards etc.• Taking care for changes of Transportation allowance, Pension Enrolments, Life span Deductions and Payments for each employee as per the request.• Solving Customer complaints, Issues, queries, handling Performance Improvement Plan (PIP) & Employee Development Plan (EDP).• Monthly: Sports and Health Club, Recognition, Service Year Award etc.

• Training needs identification (both at individual and organizational level) through job analysis & Focus Group Discussions (FGDs) with key stakeholders• Customizing training modules with dual aim of matching current requirements & continuous development/ enhancement/ updation.• Develop and update contents Training Manuals, Presentations, handouts etc.• Engaging, influencing & driving all units towards designing training and development initiatives covering variety of topics, including process knowledge, company philosophy, customer service and all other soft skills.• Preparing monthly, quarterly and six monthly training calendar• Identifying low performers and mapping them to various learning levels for performance improvement• Managing Training Management System and devising a training strategy for the process• Assessing the efficiency of individual employees as well as the overall training program• Preparing and maintaining MIS for all programs coordinated• Training delivery on topics like Integrated Learning Program (ILP) for graduates, Communication Skills, Cohesive Team, Customer Service to Customer Delight, Stress Management, Time Management, Perfection and Errors, Image Management, Ownership, Ever Problem has a Solution and Attention to Details etc.• Conduct Process knowledge Tests on the floor.• Evaluation of Feedback collected from various employees to analyze the effectiveness of the trainings imparted.• Coordinating for the L&D training programs across Centre as per programs allocated• Liaising with all relevant stakeholders (trainers, participants and Admin team) to ensure smooth and successful implementation of crucial training programs• Preparing and maintaining MIS for all programs coordinate.• Imparting training to New Joinees about few HR process & policies• Planning and coordination of Technical as well as Soft Skill trainings.

- Responsible for Sourcing and Selection, , Employee Engagement Activities.• Involved in full life-cycle of Recruitment activities for Permanent and Contract positions including Sourcing, screening, interview preparation, candidate debriefing, interview follow-up.• Drive the non consultant based hiring like career site of Oberoi , building a database of active profiles etc.• Doing Recruitments through various sources like Employee Referrals (EOBO) and Consultants • Verification of profiles from the assessed and interested Candidates.• Assessing the candidates through telephonic interviews • Identify, screen and match potential candidates against job requirements.• Mailing offer letter to selected candidates.• Maintain the notice board with the information about “Thought of the Day” message, Employee of the month announcement, articles on weekly and fortnightly basis and RAJVILLAS RATNA announcement.• Doing Employee Engagement Activities like Thrilling Wednesday, Fun Friday etc.