Shashwat Kumar Email & Phone Number

Delhi, India

Lead a team of 5+ sales representatives, providing coaching, mentoring, and performance management to ensure sales goals were met and exceeded.Develop and implement sales strategies to penetrate new markets, expand existing client base, and increase revenue.Analyze sales data and market trends to identify opportunities for growth and develop actionable plans.Cultivate strong relationships with key clients and stakeholders, addressing their needs and ensuring high levels of satisfaction.Collaborate with marketing and product teams to develop effective sales collateral, promotional materials, and product messaging.Conduct regular sales meetings, trainings, and workshops to drive continuous improvement and ensure alignment with company objectives.Managed a portfolio of key accounts, nurturing relationships and identifying opportunities for upselling and cross-selling.Provided product demonstrations and presentations to clients, effectively communicating features, benefits, and value propositions.Collaborated with internal teams to address customer inquiries, resolve issues, and ensure smooth order processing and fulfillment.Conducted market research and competitor analysis to stay informed about industry trends and opportunities.Built and promoted strong, long-lasting customer relationships, resulting in increased sales and customer loyalty.Achieved sales targets through effective prospecting, relationship-building, and negotiation.Explained product benefits, schemes, and services to customers, addressing their queries and concerns.Prepared quotations, invoices (tax or retail), and other sales-related documentation as required.Provided regular reports and updates on sales activities to management.

Madurai, Tamil Nadu, India

Successfully managed distribution channels, including dealers and sub-dealers, ensuring effective coverage and penetration into target markets.Achieved primary and secondary sales targets consistently by implementing strategic sales plans and closely monitoring sales performance.Monitored competitor activities and provided regular updates to management, enabling informed decision-making and effective response strategies.Addressed all sales-related queries from customers promptly and efficiently, ensuring high levels of customer satisfaction.Developed and maintained strong relationships with customers, including regular meetings to understand their needs and concerns.Negotiated prices and services with customers to maximize profitability while maintaining customer satisfaction.Identified new markets and business opportunities, leading to expansion and increased revenue.Represented the company at trade exhibitions to showcase products and build brand awareness.Implemented prompt payment collection strategies to ensure timely receipt of payments from customers.

New Delhi, Delhi, India

Lead a high-performing sales team responsible for driving revenue growth in the manufacturing sector.Develop and implement strategic sales plans to expand market share and achieve sales targets.Cultivate and maintain relationships with key clients, ensuring satisfaction and long-term partnerships.Identify new business opportunities and develop customized solutions to meet client needs.Conduct market research and analysis to stay informed about industry trends and competitor activities.Collaborate with cross-functional teams including marketing, product development, and operations to deliver comprehensive solutions to clients.Provide training and mentorship to sales team members to enhance their skills and performance.Managed a team of sales representatives to drive sales of manufacturing products and services.Developed sales strategies and tactics to penetrate new markets and expand customer base.Negotiated contracts and pricing agreements with clients, ensuring profitability and customer satisfaction.Monitored sales performance metrics and implemented corrective actions as needed to achieve targets.Conducted regular sales meetings and performance reviews to assess progress and provide feedback to team members.

New Delhi, Delhi, India

Prospected and acquired new clients in the manufacturing industry through cold calling, networking, and referrals.Presented product demonstrations and proposals to potential clients, highlighting features and benefits.Managed sales pipeline and followed up on leads to ensure timely closure of deals.Collaborated with internal teams to address customer inquiries, resolve issues, and deliver exceptional service.Spearheaded sales efforts, consistently meeting and exceeding sales targets.Developed and maintained strong relationships with key clients, resulting in a 40% increase in client retention.Collaborated closely with cross-functional teams including marketing, operations, and finance to ensure alignment of sales strategies with company objectives.Provided leadership and mentorship to junior sales team members, contributing to their professional development and success.

South Delhi

Coordinated sales activities and supported sales team in achieving targets by providing administrative assistance, preparing sales documents, and organizing sales meetings.Managed customer inquiries and provided timely and accurate responses to ensure customer satisfaction.Assisted in the preparation of sales presentations, proposals, and contracts.Maintained customer databases and ensured that customer information was up-to-date.Liaised between sales team and other departments to ensure smooth communication and coordination.Prepared sales reports and analyzed sales data to identify trends and opportunities for improvement.Managed inventory and product availability to meet customer demand.Assisted in the organization of trade shows, conferences, and other promotional events.Responded to customer inquiries and provided information about products, pricing, and services.Processed orders and tracked shipments to ensure on-time delivery.Handled customer complaints and worked to resolve issues to their satisfaction.Maintained customer records and updated database with relevant information.Identified opportunities to upsell or cross-sell products and services to existing customers.

Master Of Business Administration - Mba, Marketing

Bachelor Of Commerce (B.Com.), Business/Commerce, General