Ryan Shattuck Email & Phone Number

West Warwick, Rhode Island

Mystic, Connecticut

· Implemented a sales process that directly increased the finance departments PRU by $250 car resulting in over $80,000 in profit year over year· Go-to for the dealership and auto mall for vAuto training and marketing ideas

Providence, Rhode Island Area

Promoted to New Car Sales Manager to coach and mentor a team of 10-16 sales consultants and help increase new Toyota sales and market shareInstrumental in increasing Toyota regional market share from .60 percent for YE 2015 to it's current 1.20 percent 2017 YTDConsistently hit monthly manufacturer objectivesConsistently maintained the highest PVR on a desk with 2 other managers Effectively desked deals and implemented the use of a more compliant CDK Desking software than the traditional foursquare methodAlways maintained monthly New Car CSI scores above Toyota district averageImplemented procedures and processes to increase gross revenue by validating trade in evaluations with customersHands on management approach - not a paper pusherConducted new hire orientation to supply consultants with the tools and knowledge needed to be successfulFinalized deals by meeting with individual customers after each consultant completes his or her sale process to ensure highest CSI marksExecuted dealer trades to strategically boost salesManaged inventory of 250-300+ new vehicles

East Providence, Ri

Promoted to Pre-Owned Manager increase corporate volume and gross standardsHigh proficiency with vAuto Provision. Used software for all trade appraisals and keeping an eye on market trends and used vehicle pricing strategiesLowered re-conditioning costs thereby directly increasing gross profitDeveloped and implemented new and more efficient sales processes to increase revenue for the departmentConducted inventory control, appraisals of trade-in vehicles, sales training and advertisingAcquired inventory through Adessa Framingham, Manheim New England, Trade-Ins, Direct Purchases, and moreSold wholesale pieces on the block directly through Manheim New EnglandAssisted sales personnel in closing sales as needed for the success of the dealership

Providence, Rhode Island Area

Promoted to Finance Manager shortly before the purchase of the dealership by MAG Ventures (GRIECO)Maintained PRU and PPT within corporate standards with menu selling processAverage monthly turns of 65-85+Maintained close relationships with Buyers at Toyota Financial Reviewed and analyzed client credit; qualified and approved applications for auto finance, closed sales contracts, cross sold insurance products, ensured compliance with all State lawsStructured deals and negotiated with financial institutions to get deals financed and fundedAnalyzed credit reports, verified customer employment, financial data and fiscal statementsProficient use of auto dealer software such as RouteOne, Dealertrack, CDK (ADP) Drive, Microsoft Excel and OutlookSold Toyota Financial Services products and Zurich Insurance products such as VSC, TWP, GAP, Select Protection.Handled down payment cash, checks and credit card payments using CENPOS systemDirected and delivered auto finance loans to corporate off-site clients when needed.Developed and maintained relationships with clients, vendors, and banksCompleted Zurich Professional Finance and Insurance Management Course

East Providence,Ri

KEY ACHIEVEMENTS• Received first salesman of the month award within 3 months of hire; have since gone on to receive the award multiple times by consistently exceeding monthly sales quotas• Continue to maintain a 98% or higher monthly CSI (customer service index) score throughout my 4 years with the company• Instrumental in the guidance and launch of a more efficient website for the dealership. Moving it to Dealer E-Process and negotiating to keep costs the same• Successful in persuading the dealership to start using Google and Facebook Analytics more consistently as a tool to better gauge our online marketing campaigns

• Responsible for all internet sales, follow ups and maintaining detailed information about customers via Autoraptor CRM system.• Responsible for the design of dealership website and print advertisements.• Instrumental in working with management to increase online leads and sales. From the moment I started we were averaging 50 cars per month and at the time of my departure we had risen 50% to 75 cars per month average.• Implemented the use of ContactatOnce online chat for dealers used by Cars.com and Autobytel.com to engage customers quicker.• Successfully launched the dealership’s Facebook & Social Media identity.

Responsible for all the duties of a running a small business. Clients included many recording artists from all over the world.

Providence, Rhode Island Area

Responsible for handling the process of trademark applications from first contact with clients, scheduling meetings, reviewing documents, handling all client contact,