Shaun Benoit Email & Phone Number

Highly qualified, tenacious, and well-accomplished professional armed with broad-based background and skills in the areas of IT. Experienced IT professional with a history in all different areas of information technology. Developed communication, cooperation, and leadership skills from IT support career. Knowledge of setting up a network or other system and experienced in performing maintenance on a regular basis. Extensive familiarity with raw and processed numbers and analytical experience. Displays outstanding ability to plan, coordinate, and implement practices and procedures to bring significant improvements in efficiency, productivity and processes towards the successful attainment of organizational goals. Outstanding experience to provide On-Site and/or Remote Support for various scenarios such as: desktop configurations, printing, network troubleshooting, firewall changes/updates, Windows server in a domain environment, Office 365, monitoring of network and proactive maintenance. Extensive computer and network system experience, both in maintenance and initial setup. Excellent communication and service skills, able to build relationships and establish connections. Ability to analysis and evaluation capabilities with proven track record of accuracy and precision. Able to setup of workstation including OS, needed software, and possible hardware upgrades. Knowledgeable on how to setup on softphone/basic knowledge of VoIP. Demonstrates proven effectiveness to concurrently prioritize and assume management, administrative, and technical tasks. Willing to utilize my skills and experience to bring the organization to the greatest height. I am looking for an opportunity to use my skills and education to help a higher level of the organization improve and show on a larger scale how valuable my skills are.

Listed skills include It Hardware Support, Information Technology, Computer Repair, Hardware Support, and 8 others.

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  Okaloosa Technical College

  Information Technology