Shaun Ray Email & Phone Number

ACCOUNT MANAGEMENT AND CUSTOMER SUCCESS professional with demonstrated leadership skills developed as a 20 year military veteran, and experience in customer-facing roles including sales of product and services. Possesses a passion to make a difference and achieve strategic results for both the company and the customer. Adept at building relationships, discovering needs and growing future business, add-on sales and services revenue via a consultative approach. When needed, engage's problem solving and customer service skills to resolve issues for strong customer retention rates, and to develop new products that more closely meet the customer’s needs.Additionally, possesses strong program management and portfolio management experience requiring strategic direction, development and implementation of solutions, which is complimented by my natural ability to analyze situations to uncover opportunities for success. Utilizes strategic planning and influence to achieve a desired change and continued growth, supported by excellent program design, training and implementation skills.

Listed skills include Proposal Writing, Business Development, Cross Functional Team Leadership, Product Development, and 25 others.

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  A Crawford Mosley High School