Shauna Mccarthy Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

o Schedule and coordinate internal and external meetings, managing calendars for team members, co-founders, and third parties.o Create and distribute minutes for meetings, ensuring that all attendees receive the information they need to move forward.o Conduct compliance checks according to ministry standards, including ensuring that all contracts and.

o Assisted Director and agents in creating documents including Property Service Regulatory Agreements, Instruction Letters, Sales Letters, Property & Agricultural Leases for a smooth sales/letting process, completing upwards of 15+ per dayo Managed hard and soft copies of files and updated management systems to track the progress of individual property.

o Answered phone calls and transferred them to appropriate agents or took messages, using our CRM System to facilitate a positive customer experience from the first interaction with clientso Assisted the Agricultural Letting Agent with issuing leases and payment reminders to ensure timely execution of land leasing and rental payments, averaging between.

Dublin, County Dublin, Ireland

o Reconciled in-flight sales data from Ryanair's 83 bases with information provided by in-house systems and Microsoft Excel to gather precise information about onboard saleso Investigated cash and stock discrepancies using QlikView and Vector to identify and fix incorrect sales data or report possible issues, ensuring accuracy of sales datao Utilized.

Dublin, County Dublin, Ireland

o Promoted and sold high-valued jewellery to customers daily, ensuring customer satisfaction and meeting sales targets.o Achieved daily, weekly and monthly targets, logging and reviewing progress in written format to track performance and improve sales.o Liaised between workshops, head office and customers to ensure speedy delivery and satisfactory.

o Facilitated the payment of refunds to customers who qualified through European Policy 261 via Ryanair’s electronic system.o Ensured refunds were processed and reimbursed correctly while maintaining quality services.o Allocated daily targets which were consistently achieved.

Postgraduate Diploma, Digital Entrepreneurship

Certified Digital Marketing Professional

Bachelor Of Arts - Ba(Hons), English & Anthropology