Shauna O'Dowd

Shauna O'Dowd Email and Phone Number

Operational Readiness Lead for Spring By Citi @ Citi
new york, new york, united states
Shauna O'Dowd's Location
Tampa, Florida, United States, United States
Shauna O'Dowd's Contact Details

Shauna O'Dowd work email

Shauna O'Dowd personal email

About Shauna O'Dowd

Dynamic & confident professional with over 17 years experience in a variety of roles within CitiProven team player, offering a track record of active involvement in a number of specific international projects based in several regionsDemonstrates a natural capacity to understand & manage stakeholder & business prioritiesHas ability to initiate &maintain internal & external relationships across all levels of the businessProven track record of meeting tight project deadlines

Shauna O'Dowd's Current Company Details
Citi

Citi

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Operational Readiness Lead for Spring By Citi
new york, new york, united states
Website:
citigroup.com
Employees:
201877
Shauna O'Dowd Work Experience Details
  • Citi
    Vice President
    Citi Sep 2021 - Present
    Tampa, Florida, United States
    Operational Readiness Lead for Spring By Citi
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  • Citi
    Vice President
    Citi Jul 2016 - Sep 2021
    Tampa, Florida
    Client Implementation Manager
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  • Citi
    Assistant Vice President
    Citi Mar 2015 - Jul 2016
    Tampa, Florida
    DCC & GW Transaction Management Team
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  • Citi
    Sfs Us Global Income
    Citi May 2014 - Feb 2015
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  • Citi
    Senior Specialist Service Rep For Eses, Uk And Ireland
    Citi Sep 2013 - May 2014
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  • Citi
    Specialist Service Rep For Eses, Uk And Ireland
    Citi Jul 2012 - Sep 2013
  • Citi
    Senior Service Representive
    Citi Jun 2010 - Jul 2012
    Dublin, Ireland
    * Processing & reflecting trade requests from high profile global clients, internally & externally;* Monitoring & tracking trading queues throughout the day, in case of any abnormal activity;* Interacting with other departments & external companies on investigations;* Multitasking, meeting deadlines & cut-off times;* Gathering vital statistic information for management;* Leading whiteboard huddles;* Business Information Security Officer - BISO;* Cross training and developing procedures;* Regularly assists with Continuity Of Business System Testing;* Organises monthly RCSA testing for quarterly audits
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  • Citi
    Intermediate Client Service Rep
    Citi Jun 2006 - Jun 2010
    Dublin, Ireland
    * Dealing with high revenue global client queries on the phone & via email in a professional & timely manner; * Presenting trading information to clients on annual client visits & monthly phone calls.* Interacting with other departments on investigations; * Generating Reports with macros obtaining crucial information that are used for daily trading on the UK & Irish Stock Market; * External investigations; * Meeting deadlines & cut-off times; * Quick Kills resolving queries within standard turnaround time of 3 hours. * Participating in a Lean initiative, leading huddles, tracking improvements.* Participated on a Task Force team to resolve out-standing physical certificates
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Shauna O'Dowd Skills

Problem Solving Proactivity Teamwork Research Business Analysis Testing Banking Settlement Client Service Securities Bank Operations Global Custody Data Analysis Databases Mergers Microsoft Office Windows Customer Focus Client Services Management

Shauna O'Dowd Education Details

Frequently Asked Questions about Shauna O'Dowd

What company does Shauna O'Dowd work for?

Shauna O'Dowd works for Citi

What is Shauna O'Dowd's role at the current company?

Shauna O'Dowd's current role is Operational Readiness Lead for Spring By Citi.

What is Shauna O'Dowd's email address?

Shauna O'Dowd's email address is sh****@****oup.com

What is Shauna O'Dowd's direct phone number?

Shauna O'Dowd's direct phone number is +178157*****

What schools did Shauna O'Dowd attend?

Shauna O'Dowd attended Dublin Institute Of Technology, Dublin Business School, Galway-Mayo Institute Of Technology, Institute Of Technology, Sligo.

What are some of Shauna O'Dowd's interests?

Shauna O'Dowd has interest in Health.

What skills is Shauna O'Dowd known for?

Shauna O'Dowd has skills like Problem Solving, Proactivity, Teamwork, Research, Business Analysis, Testing, Banking, Settlement, Client Service, Securities, Bank Operations, Global Custody.

Who are Shauna O'Dowd's colleagues?

Shauna O'Dowd's colleagues are Leslye Bee, Rajkumar Govindarajan, Shreya Puri, Kamil Kamiński, Stefanie Williams, Prasad V V H K, Melanie Shortt.

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