Shauna Pepitone Email & Phone Number

New Braunfels, Tx, Us

Remote

Fostering deeper connections within the HopSkipDrive CareDriver community

Remote

• Closely monitor in-progress rides and provide any needed support for parents, riders and CareDrivers• Resolve any issues that may come up during a ride- even if that means a creative out of the box solution• Be able to recognize and resolve problems before they arise• Handle a high volume of calls to the Safe Ride Support phone queue• Send and quickly respond to SMS messages about rides in progress• Troubleshoot questions about our apps (iPhone and Android) and website• Recognize and report to leadership trends in issues and complaints • Use our CRM (Kustomer) to log phone calls and SMS conversations• Multitask with several apps and software programs to handle daily tasks• Be able to switch between tasks and duties with speed and ease• Maintain adherence to all personal and department goals surrounding performance

San Jose, California, United States

• Transporting children and adults with and without special needs and disabilities to and from their arranged destinations.• Being a listening ear.• Remaining calm in difficult situations.

Remote

California, United States

CA DRE 02134276

California, United States

Real Estate Transaction Coordinator.

Newark, California, United States

Saratoga, California, United States

— Writing up contracts, escrow timelines, facing sheets and other real estate associated documents— Property showings and visits to properties for tidying up and changing riders— Uploading documents to Skyslope— Signpost orders— Compiling listing packets— Keeping inventory/market updates current with weekly updates using MLS— Calendar management— Supporting 18 agents— Drafting offers and disclosures via CAR Zipforms— Sending documents out via DocuSign— Corresponding with involved parties via email and telephone— Creating escrow summaries and timelines via TC Workflow— Ordering home warranties through various vendors— Creating listings on MLS— Drafting and distributing disclosures via Glide— Drafting commission demands through JotForm— Managing transactions via KW Command and Skyslope

San Jose, Ca

• Support 3 attorneys and managed 5 part-time employees• Prepare, proofread, and process legal documents, such as summonses, subpoenas, complaints, appeals, motions, or pretrial agreements• File and organize all client documentation• Assist attorneys in collecting relevant case information, such as employment, medical, and other records• General office support: process mail and phone calls, order supplies, notarize documents, draft memos, schedule appointments, manage all correspondence with clients, witnesses, and court officials

San Jose, California, United States

• Prepare, proofread, and process legal documents, such as summonses, subpoenas, complaints, appeals, motions, or pretrial agreements • Provide key support to Media Department Head: manage client account audits, review reports, manage payment distribution, file and manage all records• General office administrative support

San Jose, Ca

• Supported Controller and entire accounting department• Processed accounts payable• Create and manage electronic accounting filing system and database• General office administrative support

• Heavy customer service• Managed financial information with confidentiality• Followed strict security protocol• Financial transactions, cash, check, money orders

Bachelor Of Arts (Ba), Communication Studies

Real Estate Licensee, Real Estate