Shaun Bretstein personal email
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Senior business executive with 20+ years of experience driving revenue growth and operational excellence across SaaS and enterprise software companies. Proven track record of scaling businesses from startup to unicorn status, most recently as Chief Revenue Officer at Ctrl (acquired by Sana Labs) and General Manager APAC at Optibus ($1.3B valuation). Demonstrated expertise in building and leading global teams across multiple regions, driving significant revenue growth (47% YoY to $4.5M ARR in APAC), and scaling customer success operations with exceptional retention rates (130% NRR). Deep technical background combined with business acumen, having progressed from software development through customer success leadership to executive positions. Strong track record in enterprise software implementations for Fortune 500 companies, particularly in workforce management, supply chain optimization, and AI-powered solutions.
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Vp Of Customer SuccessLodgifyIsrael
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Chief Revenue OfficerCtrl Mar 2024 - Sep 2024Tel Aviv, IlAfter serving in an advisory role, I officially joined as the CRO, tasked with the ambitious goal of building the marketing and sales framework from the ground up. I leveraged my expertise to develop a scalable sales machine. Ctrl was acquired by Sana Labs, a Swedish AI company that develops personalized learning solutions for education and corporate training. -
Advisor To CeoCtrl Sep 2023 - Feb 2024Tel Aviv, IlAs a voluntary advisor to the CEO at Ctrl, I played an instrumental part during the company’s transition toward a sales-tech solution. I contributed to shaping the product, defining effective go-to-market strategies, and establishing revenue targets.
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General Manager, Apac & IsraelOptibus Aug 2021 - Mar 2024New York, Ny, UsI spearhead the company's expansion into this key region, assuming complete responsibility for all business functions. I have successfully built and led local teams across Australia, Japan, and India, scaling the core team to 3x within a year. With a focus on financial performance, I have effectively managed a substantial multi-million dollar P&L budget, driving optimization and profitability. Through my strategic initiatives, I have achieved an impressive 47% year-over-year revenue growth, establishing the Asia Pacific market as a new revenue stream. -
Vp Global Customer SuccessOptibus Feb 2019 - Aug 2021New York, Ny, UsI reported directly to the CEO and served as a key member of the executive management team. I led a global team of over 70 Customer Success Managers, Solution Engineers, and Support Engineers across North & South America, Europe, and Israel. Our focus was on managing the end-to-end customer post-sales journey, including onboarding, professional services, support, and customer success. In this role, my primary responsibility entailed driving retention, contract renewals, and upsells for a >$20M ARR client base. I consistently surpassed expectations, achieving an exceptional 109% and 130% Net Retention Rate.
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Director Of Global SalesOptibus Jun 2018 - Jan 2019New York, Ny, UsLeading a high-performing team, I oversaw all global presales activities and spearheaded the recruitment and training of a talented sales force. In addition, I took on the responsibilities of an acting General Manager for all regions outside North America and the UK.My tenure was marked by exceptional achievements, including surpassing the annual sales target and Net Retention rate >105%.
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Director Of Customer SuccessOptibus Sep 2017 - May 2018New York, Ny, UsI joined Optibus to build a new Customer Success practice under the Sales organisation, aimed to maintain an ongoing relationship with our existing clients, increase their value of using our platform and build sustainable, long-term relationships with prospects from the pre-sales stage.
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Full-Time ParentingCareer Break Feb 2017 - Sep 2017I left my previous role to be a full-time dad to my newborn daughter, supporting my wife’s executive career.
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Director Of Customer SuccessAsperii Nov 2015 - Feb 2017New York, Ny, UsI led a new Customer Success Business Unit, managing a portfolio of over 30 live customers. I cross-managed development and implementation teams, delivering post sales projects aimed to lead customers towards meeting their ROI goals and seeing full value of the implemented solution.Reporting to the CEO, I played a key role in defining the company strategy and ensuring revenue growth from upsells and license renewals. In 2016, I’ve exceeded my 6 digit sales target and increased Customer Success revenues by 150% with an exponential QoQ growth. -
Director Of Customer SuccessBringg Sep 2015 - Nov 2015Tel Aviv, IlI managed a team of 3 Customer Success Managers in a start-up providing an innovative On-Demand Delivery Cloud Solution. I managed sales pipeline, liaised with partners and planned the go to market strategy. -
Senior Business ConsultantFlo Group Feb 2013 - Apr 2015Rotterdam, NlI joined MavenWire (currently FLO Group) to lead a new Oracle Real-Time Scheduler (ORS) practice and developed business opportunities for parcel delivery solutions in EMEA. I co-led the implementation of a new parcel delivery solution for Parcelforce (a division of the Royal Mail Group), which utilised Oracle Transport Management (OTM) and Oracle Real-Time Scheduler (ORS) to create a unique end-to-end offering. -
Senior Manager, Downstream Supply ChainWipro Technologies Feb 2012 - Jan 2013Bangalore, Karnataka, InA senior management role as a Scheduling Solutions specialist in a newly formed Downstream Oil & Gas Supply Chain Management consulting practice. I formed and brought to market new, innovative logistics and distribution solutions and developed business opportunities with existing clients such as Shell and BP as well as new prospects.In addition, I led the practice’s Demand Management and Sales & Operations Planning (S&OP) solutions, formed and developed strategic alliances with partners – Oracle, IBM, Lomosoft and OM Partners – and helped organisations achieving a mature and integrated business planning process. -
Solution ArchitectOracle Aug 2007 - Jan 2012Austin, Texas, UsI led the implementation of Oracle Real-Time Scheduler (ORS) for groceries home deliveries at UK’s three biggest retailers - Tesco, Asda (Wal-Mart) and Sainsbury’s introducing automated scheduling, dynamic slot booking and mobile solutions. I also led workforce management projects at Romec (facility management), Carillion (domestic and commercial gas) and Calor Gas, organisations with over 1000 field service engineers.As part of my role, I carried out pre-sales activities (including responses to RFPs, Cost Benefit/ROI analysis and product demos for prospects), led business analysis workshops with key stakeholders, consulted on business process transformation and change management, managed and tracked resource time and utilisation against budget and supported go-live/post go-live business challenges. -
Technical ConsultantClicksoftware Europe Nov 2005 - Jul 2007Burlington, Ma, UsI led two large sized projects implementing ClickSchedule, a workforce scheduling optimisation solution, for Xerox (UK & Europe) and at Electrabel, Belgium’s largest electricity and gas supplier. In addition, I contributed to the implementation of demand forecasting, resource planning and scheduling projects at Sky and Anglian Water.As part of my role, I conceptualised customers’ business requirements into a working solution, designed and implemented processes, workflows, business rules and algorithms as well as complex integration with various CRM and ERP systems (SAP, JD Edwards). -
Software EngineerClicksoftware Europe Jan 2003 - Nov 2005Burlington, Ma, Us
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Quality Assurance EngineerClicksoftware Europe Sep 2000 - Dec 2002Burlington, Ma, Us
Shaun Bretstein Skills
Shaun Bretstein Education Details
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The Academic College Of Tel-Aviv, YaffoComputer Sciences
Frequently Asked Questions about Shaun Bretstein
What company does Shaun Bretstein work for?
Shaun Bretstein works for Lodgify
What is Shaun Bretstein's role at the current company?
Shaun Bretstein's current role is VP of Customer Success.
What is Shaun Bretstein's email address?
Shaun Bretstein's email address is sh****@****ail.com
What schools did Shaun Bretstein attend?
Shaun Bretstein attended The Academic College Of Tel-Aviv, Yaffo.
What skills is Shaun Bretstein known for?
Shaun Bretstein has skills like Business Process, Pre Sales, Solution Architecture, Business Analysis, Software Project Management, Change Management, Requirements Analysis, Oracle, Product Management, Consulting, Project Management, Workforce Management.
Who are Shaun Bretstein's colleagues?
Shaun Bretstein's colleagues are Kazem Ghorbanian, Juan Mendizabal, Brian Leonel Casas, Oscar González, Solenn Mornet, Nicolas Regnault, Maciek Bielski.
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