Shaune Chappell Email & Phone Number

Australia

Melbourne, Australia

Melbourne, Australia

Victoria, Australia

To maintain key accounts and ensure their requirements are being met and to report to senior sales manager on monthly sales. Achieve and exceed sales targets of an allocated territory by developing new business opportunities with new and existing clients by maintaining close relationships. Offer assistance; and explanation when difficulties arose to obtain solutions for the customer and the company. Additional responsibilities included providing technical support for the state sales representatives and major manufacturers, along with providing technical support for the major supermarket chains.Key Achievements:Maintained a sales territory to budget and built excellent customer relationships with key accounts.Gained excellent technical knowledge within the manufacturing sector.Achieved the required level of customer satisfaction as measured by regular customer feedback surveys.

To ensure the efficiency of the bakery was maintained on a daily basis. Other responsibilities included recruiting and training of staff in the Bakers Delight philosophy as well as maintaining sales growth and keeping cost control in balance while also baking on a day to day basis.Key Achievements:Introduced a more efficient roster system to accommodate changing staff requirements and numbers.Increased sales by 10% within 3 months of employment.Developed and introduced a new daily production schedule.

Manage a company owned Bakers Delight store efficiently to meet expectation set by Bakers Delight Holdings. This included daily production planning and rostering, maintaining budget requirements and motivating and leading staff members by getting them to perform to the best of their abilities. Key Achievements:Successfully managed 3 Bakers Delight stores at once within the state of Tasmania.Maintained the standards set by Bakers Delight.Completed Certificate III in Small Business Franchising.Developed and implemented new products and procedures.

Manage the daily production schedule for the bakery, developed rosters and maintained the stock control of raw materials.Key Achievements:Completed Certificate III in Bread Making and Baking.Implemented new Bakers Delight procedures (HACCP).Trained new bakery apprentices in baking.

Cert Iii In Bread Making And Baking

Cert Iv In Training Ans Assesment

Cert Iv, Business Sales