Shaun Irvine Email & Phone Number

- Ensuring KPIs not just met but exceeded- Performance management of sales assistants- Health and safety management- Ensuring store targets are met and exceeded - Ensuring store standards are to high standards at all times - Recruitment Achievements in 1st year - Store exceeding previous year LFL- Two colleagues exceeding there personal best periods with combined 15 years service

South Yorkshire, England, United Kingdom

- Experienced in managing both clothing and food sectors of the buisiness.- Driving LFL through recognising opportunity's, coaching of advisors and driving effienciency.- Ensuring store standards are maintained at a high level and reaching customer expectations.- Driving quality customer service and response and score rate.

South Yorkshire, England, United Kingdom

Providing leadership and managment 50+ strong team consisting of 7 managment.Responsible of stock levels and product to influence sales and impact productivity.VM ensuring to company standard and on trend with consumer buying patterns.Coaching team members to there next step up within the buisiness. To make store and buisiness stronger, by passing on knowledge and embedding company policy's procedures and best practice.Responsible for ensuring store meets and exceeds expectations and compliant both from health and safety to profit protection.Produced continued growth on all KPIsManaging the store through record breaking footfall during challenging times throughout lockdown being one of few stores open

Sheffield, United Kingdom

- Continuing growth of both store and staff development - Recruitment - Payroll managment - Ebitda managment - Conducting HR procedures independently- Regional support for RM in driving KPI's and store performances across region and cover for days off and holidays .Achievements - Set all store records KPI turnover and profit in first year - FY 19/20 finishing top store across whole estate of stores % LFL and vs budget- Winner in all retail estate incentives - Driving KPI’s consistently with progression - Performing 15% above catergory average LFL within Meadowhall- setting Conversion and UPT record for store & number one for business

Sheffield, South Yorkshire, United Kingdom

-Successfully running a multi million turnover store-liasing and work closely with HR and hierarchy -Payroll -Reaching company KPIs -Delivering the highest level of customer serviceAchievements - Bringing store to hold highest UPT in Europe- Awarded with best newcomer

Sheffield, United Kingdom

- Managing the highest turnover store of over 200 stores - Direct line management of two assistant store managers and 13 sales assistants.- Best mystery shop 100% within meadowhall - Driving continued progression in sales and customer service.- Ensuring the team is engaged and inspired to deliver success.- Responsible for Appraisals/Staff training programs.- Implementing relevant policies procedures are being managed and executed in line with company best practice.- Responsible for recruitment within store.- Assisting in new store set ups, and recruitment across U.K

London, United Kingdom

- Direct line management of a team of 50+ Casual sales assistants and 4 section managers. - Performance management, appraisals and development, meetings, holiday management and large-scale recruitment.- Liaising with Retail Operations Controller, Operations Manager and the Buying and Merchandising team to ensure constant improvement to the stores operation and profitability.- Ensuring relevant policies procedures and brand guidelines are being managed and executed in line with company best practice.- Payroll- P&L managmentAchievements - Record breaking annual and weekly turnover in company- setting turnover record since stadium was built in 2006

Birmingham, United Kingdom

- Driving and delivering KPI's, through a combination of individual performance and collaboration, to achieve measurable results. - Using Experience and enthuasim towards service to increase customer viewpoint scores and feedback received and energy levels within team towards delivering first class service.- Challenging and supporting the team to achieve their full potential, and drive their own development- Liaising with Area, Regional and Head Office functions to create a strong network and profile. - Organising, Implementing and maintaining all aspects of Visual Merchandising working alongside Area manager and VM manager. - Ensuring relevant policies and procedures are being managed and executed in line with company best practice.

Birmingham, United Kingdom

- Management of 16 sales specialists across multiple brands including Levi, Ralph Lauren, Juicy Couture and G-Star. I also held indirect responsibility of the High Street sales floor, ensuring Selfridges brand guidelines are met. - Responsible for delivering daily team briefs and monthly energizer meetings between all senior managers on the sales floor.- Defining and growing a strong network between all concession managers to ensure service and sales levels are up kept at all times.- Working closely with visual merchandising team to ensure maximum sales potential within my brand areas, ensuring customer service scores reached and exceeded through energizers feedback and development.- Cash management responsibility of the High Street floor spreading over 20 different brands and concessions in total.

Birmingham, United Kingdom

Hnd, Graphic Design

Graphic Design

National Diploma, Graphic Design, Triple Grade Distinction

Graphic Design

First Diploma Distinction, Design And Applied Arts