Shaun Sinclair Email & Phone Number

Burnaby, Bc, Ca

Burnaby And Vancouver Campus, B.C.

Mentor and develop leadership skills in Risk and Insurance management students. Maintain 100% placement of all GRADUATES locally, nationally and internationally. Consult with international schools to grow the program and develop global leaders in Risk and Insurance Management including development of international field school programs. The program has grown from 8 students to 70+ with a goal of 100 students in the program next year (100% increase year over year). Develop supporting relationships for the program and students within the General Insurance and Risk Management industry.

President of the Insurance Institute of BC: Through the Insurance Institute of Canada, we are the preimiere provider of education services to the Canadian Insurance Community. Our designations include the Chartered Insurance Professional (CIP) and Fellowship of the Chartered Insurance Professional (FCIP)

Responsible for National Risk and Claims Management• Mentored staff across Canada by developing common goals, open communication and team support resulting in improved team communication, customer satisfaction, business volume and reduced resource expenditures • Reviewed the legal process and implemented policies that significantly reduced legal fees due to innovative use of external legal counsel including contingency fee recoveries and strict budget control• Developed and implemented enhancements to the external expense management program that significantly reduced external expense payments • Coached team to set personal goals resulting in all staff members obtaining CIP / CRM or higher training / professional designations• Developed and presented seminars for internal and external partners regarding insurance, claims, evidence spoliation and general risk management practices resulting in improved quality and quantity of reported claims significantly increasing subrogated recoveries• Assessed, negotiated and resolved large claims both for and against the organization reducing the necessity and cost of legal representation resulting in lower costs and improved subrogated recoveries• Worked closely with broker partners to develop best practices for managing risk and reducing the annual insurance spend

• Advocate for all lines of business; resolved contentious claims / communication issues without litigation by encouraging open communication resulting in improved customer satisfaction and stronger partner relationships• Developed a seminar for Aon clients to enhance their understanding of the claims process and the assistance provided in the event of a loss strengthening client relations • Assisted other departments with policy wording interpretations, appropriate risk management options and legal research on specific insurance related issues to support customer retention• Actively participated with a small team of eight individuals to develop and implement a national mid-market strategy which significantly increased the written share of this profitable market for the organization • Obtained a Level II First Aid training certificate and assisted with the development and implementation of an emergency response / safety training committee providing immediate emergency first aid to team members• Created educational seminars for the insurance and legal community and was a featured speaker at a Vancouver legal seminar hosted by Pacific Law Net on Building Envelope Failures

• Hired, supervised and trained 10 staff members including senior adjusters/examiners, telephone adjusters, road adjusters and clerical/support staff • Responsible for expense management, direction of legal services, and the development of a training program for junior adjusters • Assisted commercial underwriters with policy interpretations and wrote policy endorsement wordings • Maintained a free flow of information between underwriters and claims staff • Reviewed and maintained statistics on claims counts, expense costs and reserve requirements