Shaun Scott Email & Phone Number

Garland, TX, US

Westlake, Texas, US

Dallas/Fort Worth Area

Managed multiple product P&Ls for the company’s diagnostic servicesLed an initiative for a foundational change to the way the company associated healthcare providers to the diagnostic tests and labs they were authorized to performDesigned a solution for internal users to capture data that would reduce their time on task by 30% Created business cases for.

Dallas, Texas, United States

Product owner for two scrum teams. Acting product owner for an additional scrum teamIdentified requirements, developed and maintained the product backlog, collaborated with internal and external customers to identify needsLed a product team to a new product launch and built out reusable designs to expand the system capabilities and take on additional.

Dallas/Fort Worth Area

Product owner for a scrum teamIdentified requirements, developed and maintained the product backlog, collaborated with internal and external customers to identify needsTrained and demonstrated functionality to internal and external stakeholdersMet with external users and stakeholders to gather feedback Coordinated quarterly planning for the scrum team

Dallas/Fort Worth Area

Ensured service readiness of product releases from beta/ limited availability delivery into General Availability.Created service readiness project plans with defined deliverables, owners, and due datesRecruited customers to participate in Limited Availability (LA) programs and managed LA customer groups as their principal point of contact for the duration.

Dallas/Fort Worth Area

Responsible ensuring the service readiness of product releases into production. Drive releases through the various service organizations. Develop the Services Program Plan and ensures that the necessary resources are applied and deliverables are available according to the plan. Interact with clients as appropriate to receive product feedback and provide.

Dallas/Fort Worth Area

Responsible ensuring the service readiness of product releases into production. Drive releases through the various service organizations. Develop the Services Program Plan and ensures that the necessary resources are applied and deliverables are available according to the plan. Interact with clients as appropriate to receive product feedback and provide.

Carrollton, TX And Plano, TX

Planned, researched, and wrote documentation and online help for Practice Solutions products. Authored documentation design specifications, process flows, release notes, user guides, installation manuals, and HTML files. Worked in a collaborative group environment, on a geographically dispersed team from Hillsboro to Burlington to Bangalore. Team lead for.

Richardson, TX

Wrote technical manuals for Futurewei optical networking products, including SONET. Worked with engineers both in the US and at corporate headquarters in China to gather data. All work performed on a deadline basis.

Columbia, SC And Richardson, TX

Wrote technical documentation for multiple projects simultaneously and on deadline. Developed and implemented online help for software multiple projects using RoboHelp (for Windows-based help); Dreamweaver (for HTML-based help); and Javahelp (for Java-based help). Interfaced with subject matter experts to obtain first-hand information. Organized, planned.

Anderson, SC

Wrote technical product and training documentation for manufacturing software. Prepared and orated training videos using screen capture software. Created online help in HTML format using RoboHTML. Converted Word-based documentation to Acrobat PDF format. All work performed on a deadline basis according to a project plan. Trained internal users on software.

Columbia, SC

Wrote, edited, and updated technical documentation for multiple type and versions of the company's Oracle-based relational database software. Documentation included user manuals, technical reference manuals, technical addendums, and online help. Created online help using RoboHelp. Managed local distribution of electronic documentation for Research and.

Greer, SC

Worked onsite at Hoechst Diafoil with plant trainers converting operating procedures. Handled various plant processes, including computerized procedures. Worked in conjunction with trainers and operators in the plant. Initiated the company's web page design project. All work performed under deadline and with weekly quotas.