Sha Von Johnson Email & Phone Number

Duluth, Ga

Duluth, Ga

Hosted briefing for executives. Showcase demos and developing marketing content for the executive briefing program. Developing training guides and manuals for sales account managers. Manage catering and establish timelines for set up and delivery. Operation and logistics. Spearhead software development / update projects successfully. Train new hires on updated software. Conduct speeches for new hires and tours. Establish guidelines and processes for briefing program. Keep track of… Show more Hosted briefing for executives. Showcase demos and developing marketing content for the executive briefing program. Developing training guides and manuals for sales account managers. Manage catering and establish timelines for set up and delivery. Operation and logistics. Spearhead software development / update projects successfully. Train new hires on updated software. Conduct speeches for new hires and tours. Establish guidelines and processes for briefing program. Keep track of customer visits and gifts in excel and provide monthly results to manager. Maintain records of channel scorecard visits through excel. Upload documents to CRM / Seismic, and Salesforce. Utilized BCD travel for customer’s arrangements. Monitor software update progress by directing, monitoring and communicating project objectives to team and ensuring resources have what they need for appropriate execution. Show less

Coordinate activities, resources, equipment, and information. Liaise with clients to identify and define project requirements, scope, and objectives. Make certain that clients’ needs are met as the project evolves. Help prepare project proposals, timeframes, schedule, and budget. Monitor and track project’s progress and manage any issues that arise. Act as the point of contact and communicate project status adequately to all participants. Use project management tools to monitor working… Show more Coordinate activities, resources, equipment, and information. Liaise with clients to identify and define project requirements, scope, and objectives. Make certain that clients’ needs are met as the project evolves. Help prepare project proposals, timeframes, schedule, and budget. Monitor and track project’s progress and manage any issues that arise. Act as the point of contact and communicate project status adequately to all participants. Use project management tools to monitor working hours, budget, plans, and money spent. Report and escalate to management as needed. Create and maintain comprehensive project documentation, plans and reports.Accomplishments:• Planned and composed course documentation and internal processes for small sized start-up.• Developed and Implemented Customer Service Training Module Show less

Duluth, Ga

• Provide administrative support to Escrow Officers and Attorneys. Involved with money transfers, preparing documentation, closing transactions, advising customers and handling funds. Maintain a professional relationship and communication between all parties, addressing any concerns or questions through entire closing process. • Strategically planned methods to achieve operational goals and targets • Encouraged creative thinking, problem solving, and empowerment as part of the… Show more • Provide administrative support to Escrow Officers and Attorneys. Involved with money transfers, preparing documentation, closing transactions, advising customers and handling funds. Maintain a professional relationship and communication between all parties, addressing any concerns or questions through entire closing process. • Strategically planned methods to achieve operational goals and targets • Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve workflow • Opened title and escrow orders in Ramquest playing close attention to detail• Ran various reports and spreadsheets regarding property inventory and sales, assisted in special projects. • Performed general office functions such as filing, photocopying, faxing, data entry and other duties.• Ordered, examined and resolved any title issues or defects to insure clear title policies Show less

Norcross, Ga

· Handled front desk, sorted all correspondence and answered telephone calls· Maintained updated particulars of all clients and vendors in the automated database system· Analyzed, examined and interpreted account records, compiled financial information, and reconciled reports and financial data. · Submit invoices into RFMS database · Utilizing software systems to manage financial processes.· Managing credits in A/R & A/P. · Ensuring rebates were up to date and accurate… Show more · Handled front desk, sorted all correspondence and answered telephone calls· Maintained updated particulars of all clients and vendors in the automated database system· Analyzed, examined and interpreted account records, compiled financial information, and reconciled reports and financial data. · Submit invoices into RFMS database · Utilizing software systems to manage financial processes.· Managing credits in A/R & A/P. · Ensuring rebates were up to date and accurate. Placed merchandise orders with vendors. Followed shipments and notifying Account Managers, Members and Clients when received. Maintained a level of basic knowledge about flooring & cabinet products, and updating product knowledge on an as-needed basis through online resources, and other training opportunities. Placed calls to members to notify them that merchandise is available for pickup. Communicated any concerns from members to Account Managers. Reviewed and updating financial records per the showroom policy. Utilizing proprietary software systems to manage financial processes. Balanced cash and purchase postings daily. Maintained showroom's sample system. Updated prices in the system and on the showroom floor as directed by the Sales Manager. Collaborated with warehouse manager to determine supply needs. Purchased supplies and other materials according to account manager’s specifications. Oversaw distribution of supplies in the Organization. Ensured availability of materials during emergencies. Kept detailed records on procurement activity, materials, and quantity, specifications. Show less

Lilburn, Ga, Usa

•Responsible for answering multi line phone calls•Schedule appointments and provided customer service•Entered customer information using Quick Books•Conduct Office inventory•Improves quality results by studying, evaluating, and re-designing processes; implementing changes.•Create Customer Invoices•Updating and using relevant knowledge•Analyzing information and evaluating results to choose the best solutions and solve problems•Schedule quarterly meetings for CEO-… Show more •Responsible for answering multi line phone calls•Schedule appointments and provided customer service•Entered customer information using Quick Books•Conduct Office inventory•Improves quality results by studying, evaluating, and re-designing processes; implementing changes.•Create Customer Invoices•Updating and using relevant knowledge•Analyzing information and evaluating results to choose the best solutions and solve problems•Schedule quarterly meetings for CEO- Arrange and schedule meetings including reserving and setting up conference rooms, including videoconferencing •Keep records or prepare reports for owner or management concerning visits with clients•Establishing and maintaining interpersonal relationships•Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.•Developing constructive and cooperative working relationships with others and maintaining them over time•Assist with events including finding a location, ordering food, meeting with location on details, attending the events to provide support, prepare materials, and other needs for a successful event •Assist with travel arrangements including booking of hotels and car reservations, and other documents as required for staff to travel locally•Support on-boarding activities of new hires and/or team members•Maintain department calendars •Maintain strong interpersonal relationships with employees at all levels of the organization Show less

Education record

Education record