In my role as Vice President and Global Account Executive at MSX International, I spearheaded the transformation of the sales culture and implemented a global account strategy for our largest customers. Leading the Americas sales team from 2013 to 2021, I drove substantial revenue growth and for a period of time served as the Operations Director for a key customer generating $21M in revenue. Additionally, I played a pivotal role in leading a global cross-functional team to develop innovative digitized service solutions for OE partners and contributed significantly to strategic exercises with Bain Consulting to shape MSX's future growth strategy.

• Managed relationships with Penske Automotive Group's franchises and automotive manufacturers, consulting on sales efficiency, revenue growth, and customer satisfaction.• Developed a successful sales strategy leading one dealership to achieve #1 ranking in volume in the U.S. for multiple years and having five dealerships in the Top 10.• Reviewed and investigated potential acquisitions to drive business growth and expansion.

With multiple years of experience in various Sales and Service Field roles and General Office Assignments at Ford Motor Company, I have honed my skills in assisting Dealerships to enhance sales, customer satisfaction, and profitability. Achieving a National Automobile Dealer Association score of 9.6 and a Top Achiever rating in 2006 are highlights of my career.

As a Ford College Graduate, entered as a Customer Service Agent on the Ford Customer Relationship Center. Following a brief stint, shifted over to the Lincoln Customer Assistance Center. Selected as part of a small team to help train the new supplier in Toronto.