Coordinate calendar and daily operations for C-Level ExecutivesManage business relationships and correspondence with vendors and clientsAssist with business management & operations tasks in a fast-paced environmentResearch and document various projects & topicsReduce COGs through industrious sourcing & purchasingIncrease sales w/ Email/Social Media Marketing ManagementInvoicing, AP/AR via QuickbooksDay-to-Day Operations Management (Warehouse/Production & Office… Show more Coordinate calendar and daily operations for C-Level ExecutivesManage business relationships and correspondence with vendors and clientsAssist with business management & operations tasks in a fast-paced environmentResearch and document various projects & topicsReduce COGs through industrious sourcing & purchasingIncrease sales w/ Email/Social Media Marketing ManagementInvoicing, AP/AR via QuickbooksDay-to-Day Operations Management (Warehouse/Production & Office Administration) Show less

Direct Manager for teams up to 30 individualsOversaw interviewing & hiring to grow the call center from 45 agents to over 200Improved quality of call outcomes via continuous education & coachingDevelop training material for new hires & continuous trainingSimultaneously supervise multiple teams of trainers through varying phases of onboarding

Identified and developed marketing strategy, based on knowledge of establishments Coordinated marketing activities to promote services Initiated market research studies and analyze findings Developed relationships with the community

Cash ManagementAssisted with Accounts Payable Back upProcessed Medical billingMaintained Customer ServiceCollected from Private AccountsMaintained Public Relations Ensured Accurate Census ReportingMaintain Trust Fund for more than 40 patients

Processed and Posted Deposits (Cash Management) Assisted with completing Admissions Applications Processed Medicare Billing Assisted with Accounts Payable Backup Collected from Private Accounts Completed Medicaid Applications Maintained Customer Service Ensured accurate Census Reporting to the state department Maintained Trust Funds for more than 75 patients