Shawn E. Email & Phone Number

Houston, Texas Area

Houston, Texas

Exxonmobil

On contract to ExxonMobil tasked with the support of the proxy operations environment. This is a multi-tasked position that includes two main functions. The first is the daily support of a Forefront TMG/Websense hybrid proxy deployment. The second task is in support of the migration from the Forefront TMG environment to a Forcepoint appliance based environment. This includes support for over 90,000 users. Daily routine includes but is not limited to the following:● Troubleshooting… Show more On contract to ExxonMobil tasked with the support of the proxy operations environment. This is a multi-tasked position that includes two main functions. The first is the daily support of a Forefront TMG/Websense hybrid proxy deployment. The second task is in support of the migration from the Forefront TMG environment to a Forcepoint appliance based environment. This includes support for over 90,000 users. Daily routine includes but is not limited to the following:● Troubleshooting proxy errors● In depth analysis of network traffic blocks between ExxonMobil and vendors● Analysis of the current environment to determine future upgrades● Support for Speed to Market lab that included build out of new virtual machines● Cloud integration for a Hybrid Cloud solution● Focal point for various inter-departmental priority support Show less

Houston, Texas Area

• Completed Exchange 2010 migration and administration of new systems• Provided scripts for automating remote and internal tasks including provisioning new virtual machines• Storage administrator for EMC products – Clariion, Data Domain, Avamar• Assisted audit team with understanding external penetration tests conducted• Constructed migration plan to Windows Server 2012• Providing support for both Business Applications as well as Infrastructure • Provided migration plan… Show more • Completed Exchange 2010 migration and administration of new systems• Provided scripts for automating remote and internal tasks including provisioning new virtual machines• Storage administrator for EMC products – Clariion, Data Domain, Avamar• Assisted audit team with understanding external penetration tests conducted• Constructed migration plan to Windows Server 2012• Providing support for both Business Applications as well as Infrastructure • Provided migration plan for VMWare 5.5 from Hyper-V• Set up 35 applications on the farm with access configured for various business units. Show less

Houston, Tx

-Vendor engagement for enterprise-wide deployment of VDI solution-Created new infrastructure to accommodate multiple call centers that range from 20 users to over 600 users-Initiated new CRM solution with Salesforce.com that would include all collections and client data separated from client to client-Began ERP discovery process for use in new Corporate Headquarters slated to house over 1,200 users within 18 months-Created all necessary documentation that pertained to new… Show more -Vendor engagement for enterprise-wide deployment of VDI solution-Created new infrastructure to accommodate multiple call centers that range from 20 users to over 600 users-Initiated new CRM solution with Salesforce.com that would include all collections and client data separated from client to client-Began ERP discovery process for use in new Corporate Headquarters slated to house over 1,200 users within 18 months-Created all necessary documentation that pertained to new infrastructure and integration between private cloud and sales cloud from Salesforce.com- Created and maintained Office 365 infrastructure while transitioning to in-house solution for Corporate- Focal point for all technology based decisions and procedures- Designed all security controls and procedures for SOX and PCI compliance- Documented all features and controls within environment- Created new operations manuals along with policies and procedures- Oversaw Corporate operations, including Administration, Sales, Collections, Procurement, IT Show less

Responsible for the deployment of all new Dell desktops and laptops for Windows 7 deployment projectMigrated in place users from XP to Windows 7 Desktop services roles included troubleshooting via LanDesk, customer visits, and policy creationsCreated multiple scripts to help aid in the migration as well as post migration stepsPrimary support for all new users as well as migrated usersHelped support all areas of the Corporate headquarters including Customer Support, IT… Show more Responsible for the deployment of all new Dell desktops and laptops for Windows 7 deployment projectMigrated in place users from XP to Windows 7 Desktop services roles included troubleshooting via LanDesk, customer visits, and policy creationsCreated multiple scripts to help aid in the migration as well as post migration stepsPrimary support for all new users as well as migrated usersHelped support all areas of the Corporate headquarters including Customer Support, IT, Payroll, Finance, and ExecutiveActively monitored firewalls along with WAN group for possible mis-configurations across stores and WANActively monitored and configured Cisco switches for deployment to new stores and throughout corporate environmentsHelped create and maintain Virtual Machines for developers to code for the various websites as part of the TMW networkSupported over 1300 stores and 12 major centers of the corporation 24/7Technologies: LanDesk, AD, PXE, LiteTouch, Powershell, WMI, Cisco AES, Odyssey Wireless, Nortel VPN Show less

Auto Center Manager in charge of 15+ employees charged with repairing and maintaining customers' vehicles according to MAP guidelines. Increased sales within 9 months by $200k

Clients: PSC, Heritage Paint, Mega Media Services, Pro-Motion Technology, and ATT&TResponsible for supporting small, mid size, and enterprise companies with a variety of IT needsSupported large scale chemical services corporation using VMWare, Citrix Presentation ServerImplementation of SharePoint Server Completed testing for Windows 7 image for upcoming migrationSupported Windows 2003, Exchange 2007, and migration to Windows 2008 and Exchange 2010Supported new FieldPro… Show more Clients: PSC, Heritage Paint, Mega Media Services, Pro-Motion Technology, and ATT&TResponsible for supporting small, mid size, and enterprise companies with a variety of IT needsSupported large scale chemical services corporation using VMWare, Citrix Presentation ServerImplementation of SharePoint Server Completed testing for Windows 7 image for upcoming migrationSupported Windows 2003, Exchange 2007, and migration to Windows 2008 and Exchange 2010Supported new FieldPro "Rugged" tablet machines necessary for field usage and created documentation on images Show less

Clients: PSC, Heritage Paint, Mega Media Services, Pro-Motion Technology, and ATT&T• Responsible for supporting small, mid size, and enterprise companies with a variety of IT needs• Supported large scale chemical services corporation using VMWare, Citrix Presentation Server• Implementation of SharePoint Server• Completed testing for Windows 7 image for upcoming migration• Supported Windows 2003, Exchange 2007, and migration to Windows 2008 and Exchange 2010•… Show more Clients: PSC, Heritage Paint, Mega Media Services, Pro-Motion Technology, and ATT&T• Responsible for supporting small, mid size, and enterprise companies with a variety of IT needs• Supported large scale chemical services corporation using VMWare, Citrix Presentation Server• Implementation of SharePoint Server• Completed testing for Windows 7 image for upcoming migration• Supported Windows 2003, Exchange 2007, and migration to Windows 2008 and Exchange 2010• Supported new FieldPro “Rugged” tablet machines necessary for field usage and created documentationon images Show less

Responsible for support and administration of over 50 servers running MS Server 2003; Handled all Level III Application support for a web based supply chain management companyIIS administrator for multiple applications, including a hospitality supply program, auction and bidding program and contract managementIn charge of deployments for PurchasePro, PerfectSource, FTPManager from Unit testing to ProductionControlled the code for various programs from Unit testing to Production, and… Show more Responsible for support and administration of over 50 servers running MS Server 2003; Handled all Level III Application support for a web based supply chain management companyIIS administrator for multiple applications, including a hospitality supply program, auction and bidding program and contract managementIn charge of deployments for PurchasePro, PerfectSource, FTPManager from Unit testing to ProductionControlled the code for various programs from Unit testing to Production, and roll outs to the necessary environmentsMained SME for Security based questions, including confirming programs with business partners based on secure protocolsMajor part of data center migration for all Windows-based applications from an existing co-location site to a managed services provider Main application support analyst to correlate differing logs from sources during investigationsSupported the migration of auction and bidding program from MS SQL to Oracle 10g, as well the migration from ASP .NET 1.1 to 2.0 and eventually 3.5In charge of unit testing new package updates for existing applications, either for security purposes or for compatibilityIn charge of researching security threats to applications, not just on Windows, but Linux as wellMain liaison between first level support and various other groupsCreated multiple scripts and queries for automating tasks in PerfectsourceTechnologies: IIS 6.0, Websphere, Windows Server 2003, ASP .NET 2.0 (with migration path to 3.5), Globalscape EFT server, Red Hat Enterprise 4.0, Oracle 10g, Cisco PIX, F5 Big IP, VMWare ESX server, Citrix Metaframe Show less

Setup and maintained all aspects on the Network including DNS, DHCP, TCP/IP, WINS, RAID, VPN, VOIP and SMTP Active Directory administration and security analysisInstalled hardware and software upgrades and configured directory structures, rights, securities, and file servicesResponsibilities are to install, configure, support, administer, document and maintain Microsoft Windows Server 2K/2003Performed network troubleshooting to isolate and diagnose network… Show more Setup and maintained all aspects on the Network including DNS, DHCP, TCP/IP, WINS, RAID, VPN, VOIP and SMTP Active Directory administration and security analysisInstalled hardware and software upgrades and configured directory structures, rights, securities, and file servicesResponsibilities are to install, configure, support, administer, document and maintain Microsoft Windows Server 2K/2003Performed network troubleshooting to isolate and diagnose network problems.Configuration, troubleshooting of Cisco Routers, Switches and Hubs.Maintained, administered, upgraded, troubleshot, repaired, supported and serviced Network LAN/WAN Servers and all associated components along with End User Client workstationsProvided security consultation to the hospitality industry throughout the Houston areaWorked on specification gathering, installation and maintenance of CCTV systemsServiced work geared towards application support, CCTV usage and overall security of several sites in HoustonSecurity training at all sites serviced for possible employee theft, patron theft and outside entry theft Show less

Worked extensively with Windows Servers, Operating Systems, IIS Servers, Desktops, VPN, Routers, Firewalls and various other hardware/software applications to optimize configurations and alleviate performance issuesContracted for the installation and maintenance for small business servers throughout Makati CitySetup and maintained several Active Directory structuresVPN, Network Protocols, ISP connectivity, Group and Local PoliciesInvolved with DHCP, DNS, WINS, TCP/IP, RAID… Show more Worked extensively with Windows Servers, Operating Systems, IIS Servers, Desktops, VPN, Routers, Firewalls and various other hardware/software applications to optimize configurations and alleviate performance issuesContracted for the installation and maintenance for small business servers throughout Makati CitySetup and maintained several Active Directory structuresVPN, Network Protocols, ISP connectivity, Group and Local PoliciesInvolved with DHCP, DNS, WINS, TCP/IP, RAID, RAS, SMTP and various IP utilities. Actively participated in the migration, implementation, configuration, support, troubleshooting and maintaining of the hardware and software for all the servers and workstationsContracted for the security system implementation at a 43.5 MW power plant that will generate the electricity for most of one island in the PhilippinesLarge scale speaking engagements for the company to various electrical co-operatives throughout the regionFirst cogeneration facility of its kind in the PhilippinesContracted for the possible expansion of the power plant to a larger capacity, or the addition of a hydroelectric plant in another Show less

Migrated Microsoft NT to Windows Server 2000-2003Responsible for the migration, implementation, configuration, support, troubleshooting and maintaining of the hardware and software for all the servers.Server Migration and Domain Consolidations projects.Troubleshot and re-installed incorrectly installed systemsLiaison between IT staff of clients and company to provide high QoSProvided service and support for ChevronTexaco headquarters downtown Serviced and maintained… Show more Migrated Microsoft NT to Windows Server 2000-2003Responsible for the migration, implementation, configuration, support, troubleshooting and maintaining of the hardware and software for all the servers.Server Migration and Domain Consolidations projects.Troubleshot and re-installed incorrectly installed systemsLiaison between IT staff of clients and company to provide high QoSProvided service and support for ChevronTexaco headquarters downtown Serviced and maintained several VPN clients throughout Oklahoma and TexasMaintained various environments to numerous clients in the Houston and surrounding areasInstalled of security access controls for physical access to commercial propertiesInstalled of CCTV projects depending on application needsInstalled and management of wireless security cameras for University of Houston, Allied Aviation Show less

Contracted for security penetration testing, social engineering, and policy creation at small businesses throughout Houston metro areaInstalled numerous firewall solutions utilizing Checkpoint Firewall NG, and PIX installations from start to finishCreated sets of policies and procedures pertaining to web access usage, virus containment, disaster recovery, wireless usageConsulted on various existing infrastructures and creation of new ones for usage in the medical fieldProvided… Show more Contracted for security penetration testing, social engineering, and policy creation at small businesses throughout Houston metro areaInstalled numerous firewall solutions utilizing Checkpoint Firewall NG, and PIX installations from start to finishCreated sets of policies and procedures pertaining to web access usage, virus containment, disaster recovery, wireless usageConsulted on various existing infrastructures and creation of new ones for usage in the medical fieldProvided wireless security guidelines for new businesses in the area. This level of service allowed these businesses the ability to conduct normal operations at a lower cost to them for cabling and ease of useNetIQ Show less

Participated in NetIQ webcasts as the security expert "Jack the Hacker" to inform the security community about new trends of exploits and attacks These webcasts generated the largest amount of exposure and leads for the company since its drive into the security field beganReleased advisories on latest exploits through press releases and white papers to the general publicParticipated in the planning and execution of latest security webcast "Defending the Enterprise:… Show more Participated in NetIQ webcasts as the security expert "Jack the Hacker" to inform the security community about new trends of exploits and attacks These webcasts generated the largest amount of exposure and leads for the company since its drive into the security field beganReleased advisories on latest exploits through press releases and white papers to the general publicParticipated in the planning and execution of latest security webcast "Defending the Enterprise: Hacker Methods and Countermeasures"Developed new processes to inform the security product teams about new attacks and how to implement countermeasures against these attacksActive participant in the security community through Bugtraq and other Securityfocus groups, SANS and Black Hat BriefingsLead engineer for Security Management teams for interaction with existing and potential clientsCalled upon for security trends and marketing analysis to position NetIQ at the forefront of the security fieldDeveloped security tests for the security products using VBScript and PERL Updated Security Analyzer 4.0a with PERL tests to evade known sensors such as Black Ice, Real Secure, SNORT in order to provide consultants with a package to initiate penetration testing at clients' sitesCreated the bulk of security tests for vulnerabilities and patch management in Security Analyzer 5.0 and maintained security library for previous versions of Security AnalyzerLead for "Hacking 101" presentation given to the sales force to inform them of potential customers, concerns of the customers, and how hackers thinkEngineer in charge of Linux test environment for Security Analyzer - 30 machines running GSX Server for a total of over 60 mixed-use Windows/Linux test machines Show less

Focal point for the creation of security policies and procedures, as well as the implementation of these controls Focal point for back-end integration with regards to the security of the data transfers between customer care, fulfillment, co-location vendor and the USPSSuccessfully implemented first Kara online stamp product using Windows 2000 and mixture of Gauntlet and Checkpoint firewallsLead investigator for possible unauthorized logins to electronic stamp systemsCompleted… Show more Focal point for the creation of security policies and procedures, as well as the implementation of these controls Focal point for back-end integration with regards to the security of the data transfers between customer care, fulfillment, co-location vendor and the USPSSuccessfully implemented first Kara online stamp product using Windows 2000 and mixture of Gauntlet and Checkpoint firewallsLead investigator for possible unauthorized logins to electronic stamp systemsCompleted market analysis and initiated market penetration with electronic stamp systemNumerous speaking engagements for the USPS pertaining to the security and well-being of the system Show less

Led investigator for forensics teamConducted several internal investigations for possible HR infractions and numerous unauthorized attempts at business-critical systemWas liaison between Security group, HR, and audit team to conduct properly supervised audits and investigations - directly supervised 7-10 individuals full timeDeveloped and implemented hardening procedures for business critical servers running HP-UX 10.x Integral part of team that implemented an SAP R/3 system… Show more Led investigator for forensics teamConducted several internal investigations for possible HR infractions and numerous unauthorized attempts at business-critical systemWas liaison between Security group, HR, and audit team to conduct properly supervised audits and investigations - directly supervised 7-10 individuals full timeDeveloped and implemented hardening procedures for business critical servers running HP-UX 10.x Integral part of team that implemented an SAP R/3 system that was completed on time and on budgetImplemented new anti-virus software and policies for entire corporate environment Completed new policies in under two months, one month ahead of scheduleCompleted and implemented project plan of new intrusion detection systems using ISSTeam lead for forensics, firewall tuning and security administrationIn charge of all *NIX related security issues Show less

PUBLICATIONS:USPS Publications NetIQ Publications Performance Metrics with co-location site Online "Jack the Hacker" guideProposal for usage of a SAN Evolution of Network SecuritySecurity Test Plan for NIST certification Advisory for Code Red WormSecurity controls within Windows 2000 and XP Advisory for Nimda WormDisaster Recovery Plan Advisory for Camera/Shy applicationUsage of 40-bit encryption vs. 128-bit encryption IDS… Show more PUBLICATIONS:USPS Publications NetIQ Publications Performance Metrics with co-location site Online "Jack the Hacker" guideProposal for usage of a SAN Evolution of Network SecuritySecurity Test Plan for NIST certification Advisory for Code Red WormSecurity controls within Windows 2000 and XP Advisory for Nimda WormDisaster Recovery Plan Advisory for Camera/Shy applicationUsage of 40-bit encryption vs. 128-bit encryption IDS testing using End2EndShawn Eicholz, Submitted By COMSYS, March 15, 2011 Show less

Mis

Education record

Education record